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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 5,928 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    It is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the simplest and slowest computer offered....it is also the cheapest. I knew what I was getting when I purchased it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop!! Easy to use, efficient for what i need when it comes to teams meetings.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very Slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in place of my old Chromebook and it’s really slow but that’s what you get for the price lesson learned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the keyboard was larger and had number keypad to the side but such is life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with the product that I had purchased from Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Pretty slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need this for work, probably not a fast enough laptop. Considered fast in 1996. Just saying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my laptop, the speed in which it works, and all the extra features it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by salesperson Very informative and professional Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best service for my business equipments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With My Best Buy Total™ membership I got a lot of benefits and savings, and the Geek tech support is amaizing and 24/7 !

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is to slow and quality is not really good but that what we get for price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was intended to replace a Dell Inspiron. However, I can not transfer the old computer info to the new HP because MicroSoft requires me to renew the old units license. The new HP has its own license so I do not have an up to date laptop. Also, the ability to locate user functions baffles me and HP dupport has been minimal and ineffective. Back to Apple for preferred tech!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop economic but of excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price, apart from it is truly beautiful The 100% recommend

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really slow and I gave high speed internet ; am disappointed but what can I expect with $150 laptop I guess I had high hopes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is super fastand easy to use, and the definition of the screen is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Absolutely amazing for any online work. I use it to work from home fast quality Internet, and loading.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculously slow speed. I purchased this laptop only because I am unable to edit my website from a mobile device. I use my iPad for everything else. This laptop is not even good for that! Unless you are looking for something with a vintage vibe, taking you back to AOL dialup days, do not bother with this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Hp

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color this my favorite laptop. First and last laptop I will ever get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellant customer service everyone was very nice and caring,Great job by everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little lap top for what i need it for. If youre a student or someone who just needs a decent basic laptop then this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product very useful and great quality for the price very happy with the purchase

    I would recommend this to a friend