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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 5,928 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop sucks it is so slow you’d think it was 20 years old or something. But I guess ya get what you pay for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pink Eagle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are very knowledgeable!!! They help you according to your requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, just for standard everyday web browsing. No really gaming besides roblox. Good for a K-7th grade student that needs a laptop for school

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just for basic used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is for basic used not for play games maybe just homework and watch videos online and still sometimes get frozen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter in college. She loves the color. It’s absolutely adorable!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    2 bad ones within a week

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one purchased 7/30 worked giod, but when i picked it up while in use, screen would scroll, vidios would fast forward, pages would change. Exchanged it for another one. The replacement slows down and comes to a grinding halt after about 5 minutes of use. I had an older version of this laptop that was about 3 years old. It always worked great, untill ot got filled with water. HP, you better step up your game!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Good value for the money. I thought I would have trouble typing on such a small keyboard but it's very comfortable. I've enjoyed using it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was really slow. I got it because the reviews were good. I wouldn’t recommend getting this laptop. The employee that I spoke to when I returned it also said that the laptop gets returned a lot. So don’t get this laptop!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this computer and i am so hapoybthst O did; I kove the quality smand i am enjoying having the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labrop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice love the color. It’s very ight weight and it is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Would recommend to anyone!! Light and ez to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great computer even for its price. I would highly recommend this laptop especially for working and a little bit of gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y buy this laptop for a friend, who need basic learning, I’m proud on this, seeing her using the laptop is priceless!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be slow at times. I originally bought one and had to exchange it after a week because it wouldn’t turn on all of a sudden.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice low budget laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a low budget computer for Microsoft office and internet use with Windows 11. I like the safe feature. Did not like what Chromebooks offered and limited too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly as described. works fast enough to get all my jobs completed. The memory is satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This perfect and just what I need for school. I would definitely purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great smaller laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this small laptop. It's small enough to carry anywhere, but large enough to be able to see the screen easily and to use the keyboard easily. I use an external drive for the majority of my files because I go back and forth between two laptops and a desktop and thus take my files everywhere I might need them. The color (rose gold) of this great small laptop gets many complements, and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase. Has Microsoft office. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the bigger the better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. I like the comfort of being on laptop and having the view of a computer.

    I would recommend this to a friend