Customer Ratings & Reviews

Great customer service.Great product.Beautiful screen view.

A great shopping experience with helpful staff and a smooth transaction.

Amazing laptop! It boots up fast and always loads my programs quickly. Thoroughly satisfied!

I can’t believe how slow it was. Can’t even open any app. Just like your laptop got tons of virus or too heavy. We did speed test it was only 5!! FIVE!! I never understand why they are selling this crap laptop. I didn’t touch or find this out till very last minutes of return policy window which is within 15 days so I was lucky to return and get full refund. Always make sure to check or test your purchase as soon as you can.

I love the laptop quality overall for the price. It has just enough memory for my evey day use! I’m satisfied!

A COMPLETE waste of money. The HDD capacity is so low that I am continually getting out of storage errors with barely anything installed. The pivot range of the screen is minimal is incredibly inconvenient, and the case is made of cheap plastic. Essentially, this laptop is going to the trash within 2 months of putting it into service. I'd say that you get what you pay for, but I've actually had other nice laptops in this price range. Avoid at all costs!!!

Great for testing at our training facility. Connects effortlessly to the WiFi and stays connected! Fast and reliable.

First laptop for me and I am very excited about it. HP always has great products and this laptop didn't disappoint.

Works great just what i needed , display is great, fast and it was a great price, thanks Best Buy...

Bought this to use at work and its even slower than my parents HP Pavillon from 2011. Even for a budget/entry level laptop this thing is ridiculously slow. I also have a Dell latitude d610 (from 2005!) that out performs this in certain situations.

This is a great laptop. I bought it for my son. The speaker is loud great for downloading.

Sales person was very helpful with me in picking out the right laptop for my needs.Great selection as well.

I juste like the way it's easy to display and also the speed. I would recommend to everyone especially for tha price

It's pretty slow at times, but that is to be expected. Overall it's worth the very low price, considering it has Windows and is a full-blown laptop, not a Chromebook. I would recommend it as a first PC for a young kid who needs to learn how to use Windows.

This laptop is super comfortable and although low gamma, excellent for the most basic things.

My daughter loves her new laptop touch screen and very economical great buy best buy !!!!

Takes times to get online Microsoft is very slow im tring to download Google Chrome the system isn't allow me

Bought it for my mom she 83 and she loves it perfect for her age daily used to listen to the news

With technology being outdated the day you buy it, this is a perfect price point for a new laptop for various business items every two years, the wife likes it!

Niece purchase this for college. Laptop was in her price range. Set up was fast and easy. Screen size is great. Recently set up laptop not much to share until more use.