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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,928 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    nick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work good at first. May have to bring into the Geeks to have it checked out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop with budget price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to carry around and good for internet surfing and some light office work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve received my purchase and I love it. It was great customer service and my questions were answered immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose Gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look of this laptop. I brought it for school work purposes. No problems to report at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for my daughter! Great for homework and storing her pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoyed this laptop, he said its fast and great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing gets down! Pretty quick too! Definitely a great college student laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review of HP 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works fairly well. Sometimes, it cuts off my emails. Or adds blue highlights, and then deletes. But, I get Office 365 for free. It boots up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy find! Exactly what my daughter wanted for Christmas and didn’t have to look too far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is durable and long time lasting and fast and!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP, I’ve always preferred HP laptops over MAC they are more accessible and to me easier to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift, exactly as described. The speed and look were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything i want, price was right and service from the geek squad was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's much lighter than most laptops, yet it has all the features I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well condition definitely recommend this laptop

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slllooowwwww

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need to check your email or read the news it is okay. Anything else? Ha slowwwwww

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SLOWEST LAPTOP EVER

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my son for school he cant even do his homework or work on it in school because ever since we got it this laptop does Not work its extremely slow really regret getting this laptop not even worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect home school computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent this as a xmas gift. He loves the color and says it's perfect for his school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP computer is a very good product. The HP Support Assistant is great and very accurate and very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and use! I’m glad that I purchased an HP laptop.

    I would recommend this to a friend