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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,928 reviews
  • Rated 5 out of 5 stars

    Computer for homeschooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was in need of a computer for her homeschooling and this was rhe perfect choice. Ordering was easy and customer service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served the purpose perfectly. Great value and does the job of what we needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs super fast super light weight I love it definitely would recommend this for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect work site laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop on my contractor and use it on site everyday it's never failed me

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Great size, but unimpressive performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta admit that I wasn't crazy about this computer, even if it was only $250. Very slow. Ended up upgrading (but at least Best Buy has a great return/exchange policy).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is laptop amazing even if the description says touch screen that is not the case especially if its on sales

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really get what you pay for and in this case it isnt great. No memory had to buy an extra hard drive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's rly sleek and light weight. The motion and smooth glide of the pad is very helpful in times of multitasking projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a good laptop. It had good interior quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. Great price and all the functionality we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it is nice and fast i do my work in it and have no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is affordable and amazing the speed could be better but you get what you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school work, unfortunately not for gaming so I'll need to upgrade it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for school only. Great computer for only school needs

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Terrible Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this computer freezes on almost every site that I try to load. I constantly get the message that the page is unresponsive. please wait or exit, Not happy with this computer and unfortunately Best Buy only has a 2 week return window, I should have returned after one day,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Hmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CPU is slow. I guess that’s why it is very economical.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves it! Cute color too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Mom as Christmas gift great way to separate work from personal projects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud noise upon each opening of laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On purchasing this laptop we have found upon first opening it there is a loud sssshhhh sound coming out of it. It stopped then started and stopped and started.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This will only be good for school. But only paper/emails, struggles with video and zoom.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your get what you oay for. Basic laptop, very slow, low storage but does all the basic stuff. Pretty much as described

    No, I would not recommend this to a friend