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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 5,928 reviews
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really happy about getting this two days later it wouldn’t do anything. Couldn’t get on the internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its s simple laptop to use for school. Has helped a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it a couoke monthsniw & still works like new very dependable thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic price for reliable brand. Only use for email and maybe photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best litter conouetr and really fast i love everytime i run it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff! No problems or complaints. Excellent start up and shut down. No crashing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jojo's new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop easy to use and great price, even though it was open box it's like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relearning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's first laptop I've had in years. Good to restart learning the laptop rules. Lol

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don't let the price fool you, don't buy it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving the laptop one star only because it looks nice. I'm usually someone who is big on quality, but I needed something quick for a project and couldn't use my MacBook, so I just went with this. I figured I would give it to my son after. It has to be the worst laptop i've ever used. It's so slow and there's nothing even on it. It also freezes a lot. Don't buy this!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at the beginning but started to slow down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present for my daughter she absolutely loves her laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my essays and review in school. Very nice for students can fit my handbag properly and nice display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when I bought it to people in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use laptop. Not really fancy, just the basics which is all I needed for what I'm using it for.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very slow and glitches. Only had it for maybe 2 months. Gets the job done and can’t beat the price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Extremely Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY slow. I realize that it is an inexpensive laptop but expected a little bit more speed. It drags ….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sized and priced laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Faster than my windows 10 laptop. Windows 11 has a little learning curve I am still working with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my second HP laptop. Love the ease of setting up. Love writing my books using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drusie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little and priced right...works better than my more$$$ laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUMMER'S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought computer for my daughter for school she really likes the color and that it is so light.

    I would recommend this to a friend