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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 5,928 reviews
  • Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use at school. Extremely slow. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont even think about it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up this afternoon, and back it goes in the morning. This is, without question, the slowest machine I have ever experienced. HP should be ashamed marketing the disappointing laptop. I have the distinct impression that Windows 11 was put together by six committees who never bothered to talk to each other. It is a mess.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well. A little slow but overall still a good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for school and very reliable and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer my son uses it for school and gaming he loves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THE WORST!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible laptop, slow since the beginning and have only had for 8 months. Work use only (downloading resumes, looking at Indeed/LI, excel files, etc). No gaming, streaming, downloading apps. It shuts down tabs every so often, will restart out of the blue and puts me into a rage! I wouldn't even recommend for a grade schooler!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer,love everything about it,the only thing it sometimes smell like burnt glue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school, runs smoothly, and has a great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop,fast and reliable has good storage and the resolution is really clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slower than my older laptop from day one, you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop for purchased for a first time college student. It is an excellent device. Very easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made product. I would definitely buy a second time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service guy was very knowledgeable and dependable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great looking laptop but it takes forever to turn on and it’s processor is super slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy and simple The product quality, I like at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer just slow. Wanted it just for all my photos i have & lets just say i need to find a better one. Tried returning and was told no eventhough i was going to switch out for a faster one., now just stuck with a computer i think my kids chromebooks are fatster smh Just to think first time customer too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome laptop for the price, very reliable and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this cute little laptop. Its perfect to carry around for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works excellent in quality, speed and capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Perfect for my needs. Fast operating and bright clear screen

    I would recommend this to a friend