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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,928 reviews
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good computer, bad preloaded software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little computer for remote working with standard office software. The only drawback was it comes preloaded with a bunch of useless manufacturer and Microsoft software that slows it down to unusable speeds, so you need someone who knows what to delete when you first get it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So Far..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for a couple of weeks now and so far it’s been great. You could leave the laptop unchanged for days and it would still have a decent battery percentage. The performance could be better, but you get what you pay for. If you’re looking for a cheap laptop for school, I would recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a laptop for work and it has been perfect. Mostly uses it for emailsand maybe some internet searches but says the battery life for him lasts about 2 days. It isn't heave and looks very sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bretter than most, easy to use, lightweight and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great budget laptop! It has a very sleek look to it. Doesn’t weight too much. A bit slow at times but nothing that affects performance in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    Lightweight

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling because it is lightweight and overall runs well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the color. Only down fall was it did not work with my schools blackboard.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Hp is perfect for work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, fast, lightweight, good size and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Easy to use, good battery life, touchscreen is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value for a laptop computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great, but updates are a pain. I know all computers need updating from time to time, but this is excessive. There is also constant pop ups from HP to do this and do that, that interrupts what I am engaged in on the computer which is even more annoying. Overall, the computer really is good with no mechanical issues or bugs. Good price for what features it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, arrive promptly, light and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new laptop. It is so much faster and easier to use in my last one. I’m glad I made the decision to buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST PRESENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom on Christmas as a gift and she loved it and I love that it worked properly and best quality and also her favorite color is blue. Thank you, Best Buy u are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price. It’s light and thin easy to carry color is beautiful & it came with 1 year free 360 Microsoft Windows

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    great for the price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit glitchy/slow at times, the touchpad isn’t the most sensitive but i use a bluetooth mouse and it works great! i’m a grad student and mostly use it for writing papers and watching videos!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is works great for basic use. Loved the color rose pink!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is relatively easy to navigate for someone who isn't too computer literate. I like the weight and feel of it, its easy to transport and small enough to carry. The price was definitely right and although I am new to this browser it offers updates and info on a regular basis, which is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the color, my kids are using it for school purposes. I'm planning innget another

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great Laptop for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday use laptop - not enough memory for running any games or anything, but if you need a value computer just for your typical office setting, this is a great buy for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Last gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband got this for me as a belated Mother’s Day and Birthday gift last year. A few weeks later he went to be with a Sister who was Critical and never came back. He passed away at another Sister’s house while visiting. He wanted to make sure i had my laptop. He didn’t know anything about technology but he knew i liked HP. Works great

    I would recommend this to a friend