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Customer Ratings & Reviews

$189.99
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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,928 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my travel laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this little laptop for traveling with. I love it, so lightweight and easily fits in my carry on personal bag. I love the Snowflake white color and the price and that it already had the office programs I need installed on it and ready to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value laptop for school. Can do all the basic stuff and is fast .

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad computer for around $200. Very basic machine. If you're looking to play a lot of games, this is not the pc for you. The only issue I've come across is it's pretty slow to respond, even for a 4 gig machine. Internet browsing and word processing are this machine's strong point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Performance and Value for Everyday Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivers impressive performance and great value for the price. With a sleek design, responsive keyboard, and a vibrant display, it's perfect for both work and entertainment. The battery life is solid, and the system runs smoothly for everyday tasks like web browsing, video streaming, and light multitasking. Overall, it's a reliable and efficient option for anyone in need of a versatile device.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Total garbage please read my review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this laptop is a piece of garbage and the only place it belongs is in the trash can. Now here me out I needed a laptop ONLY for Office and a few tabs to ONLY do my college work as I can't do it well in iPad since it's apps related. I upgraded the pathetic 4GB ram that already came with this laptop to a 32GB! Of course it got faster but now the problem was the super slow CPU and SSD. Even upgrading the ram to 32GB I could not play a youtube video without it having to buffer. Even if I had put a 128GB of ram the same issue. Long story short I will be keeping this garbage as a temporary laptop for only office and college until I save money for a few months and buy myself the new MacBook Pro. For those of you considering buying this laptop PLEASE DONT. That 4gb will all go to Windows's resources. Even when I upgraded to 32GB I would see the laptop was taking 6.6GB of ram with only office open! Remember you get what you pay for. I would not even suggest this laptop to my worst enemy. Also don't be fooled by it being quad core because it certainly feels single core. The CPU is almost at 100% usage when in idle! If you love HP please buy a decent HP that runs around $700.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase. Love the screen size and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for surfing the internet checking emails. Good for college students.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gifts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 laptop for my grandsons and they love them they look nice and they work fine. The price was right and was a perfect Christmas gift for them. No complains. They love them.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Small and Cute!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase this hp laptop for my online courses. I love the color! Rose gold is a beautiful color and different than an average black or gray laptop. It is a cute little size. Can just carry it anywhere! It's also really light.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Haven't found anything I dislike about it. It's so nice and light and I'm glad it has Windows 11 and not Chrome OS. It's the perfect size for portability without being too small (like a tablet is).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop bought i for me for the small jobs love the color

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is convenient, just what we needed. It is just the right size and I can carry it wherever I go when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop can do many things runs high fps on video games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Buying laptop from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets the needs for me as a college student it doesn’t lag. The storage capacity is great for numerous assignments. It’s slim and lightweight and holds a good charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy-Great Products-Great Prices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this HP l4" laptop for my bedroom desk and with it's snowflake White Cover, and the beauty of the way it operates, Best Buy has done it again. Great Products, at Great Prices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truthfully its good for little bits of work and cl

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has done its job however i have run into the issue of it not wanting to start up. It will sometimes flash a black screen and not start for 15 mins. I have been able to work around it and use it for its intentions. My last laptop is from 2012 so i needed an upgrade but didnt want to break the bank. Its good for the price and does get the work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop in Snowflake White, and I have to say it's been a pleasant surprise. The sleek design and the snowflake white color give it a modern and clean look. While it's not a powerhouse, the Intel Celeron processor and 4GB of memory handle everyday tasks, web browsing, and streaming quite well. The 64GB eMMC storage is adequate for my needs, and the laptop boots up quickly. The 14" screen is a good size for both work and entertainment. Overall, it's a great budget-friendly laptop for basic computing needs. The only drawback is that it may not be suitable for heavy multitasking or demanding applications, but for the price, it's a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use. Good battery life and nice and light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop high recommend it is small light weight works really great

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Lightweight and Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is great, this computer does not let you down. I do prefer the bigger screen and touch screen, makes working on it easier.

    No, I would not recommend this to a friend