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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,928 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    College best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great college laptop. Small and light weight. Color is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is exactly what I was looking for. It's lightweight and runs fast. I love hp computers and was glad I was able to find one that fit my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing simple and sturdy product customer service was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for teenagers to use for school or simple activities. Nice clean lines, looks good on the desk. Light and portable. Great color and screen vibrancy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally cracked my laptop which was an HP Laptop as well. I was nervous about purchasing this one because I was so familiar with the old one. First of all, the rose gold color is a really nice touch and adds a premium look and feel to the device. I also purchased the matching mouse, which completes the look. One of the most important features of the laptop is its battery life, I've found that the power source lasts much longer than my old laptop and the speed of it is awesome. This is definitely a significant improvement and makes the laptop much more convenient to use on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FOR THE PRICE - it's fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a low end machine with a price point to match. This is exactly what we needed so we can have a dedicated laptop hooked up to our older not smart TV for Brit Box, Nextflix, YouTube, Hulu, etc. I t was freezing, but giving it HIGH priority on our router fixed all that. This solution was way way cheaper than buying a new smart TV.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks good and it does well for my basic internet activities. I was also able to install and run seamlessly simple software programming applications. I bought it because I didn't want to risk my MacBook by installing 3rd party applications. The office subscription really gives this product better value than the other alternatives... I would only recommend basic internet activities since the processor is not good enough to handle hefty tasks. But since I knew that no disappointment there...

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great for what i need great price great laptop lite weight easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so nice so fast it’s not too heavy so I can take everywhere and amazing for school! Any students wanting to find the perfect laptop for your online assignments? This is 100% the one! I also love the fact that it delivered very quickly! Way to go Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little laptop for the price. You're not going to do any gaming on this, but for going on the internet, word processing, watching videos or TV, it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    White Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the size of the laptop a bit slow but best and easy for my daughter use for her school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing but it does slow down from time to time, I only use it for my college classes so it’s a perfect laptop for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact device has met all my needs. I have and will continue recommending it to others. I did have a little trouble setting it up but tech support was able to guide me through it. I am not the most tech savvy person but your support team made me feel more comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    Not Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4GB of memory aren't really enough for basic use. Be mindful of that. In certain cases you will have to uninstall a lot of the apps to allow the computer to move faster.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing something i dont and relying upon them to know its huge and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for travel or relaxing at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer. It’s affordable and gets both my office work and school work done. Doesn’t lag and no issues setting up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for my daughter to do her homework on and this so far has been the perfect purchase. Small but efficient and easy to navigate.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it strictly for work on a hotspot. The computer is sort of slow but it is good for work. I would be annoyed if i was using it as my everyday computer. But overall no major complaints. It is great for the price it is sold at.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Full windows functionality for chromebook price! Don't expect to do anything mind blowing on this budget computer but for day to day business tasks in an environment where most applications are on the web it works just fine.

    I would recommend this to a friend