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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 5,928 reviews
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, screen size and colors are great. Programs included are all i need for work...easy breezy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my nieces Highschool (good luck in college)grad gift . So far she really enjoys using it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Delete the fodder apps/ install the security stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. It was PAINFULLY SLOW until i was able to free up unnecessary apps and get all the latest security stuff installed. Then it worked flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer I know some said it was slow but I did not have any lag. I used it for school had no issues gray values for the proce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop is extremely useful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance over , a great performance for college students

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, it’s compact and cute and I love its easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP is a fantastic, inexpensive laptop. It's not a gamer, but is great for someone who needs a light, portable computer to compose and read e-mail plus browse the Web. Loaded with Window 11.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a year ago for school, and let me tell you, it is the best. It is fast and has a lifetime battery. I really do recommend this item, and trust me, you will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop, the only thing is that it would be unbearably slow at times just trying to open the browser and other apps. The battery life isn't too bad either, I think it's okay. it's a nice, simple, efficient laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best decision I made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy got me through school and plenty of zooms. I was skeptical because of the reviews but gave this a chance . After I graduated I passed it down to my daughters to use for home school . It is still going strong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, affordable and solid performance. Perfect for young adults progressing into the world of digital tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it, very easy to navigate! Great for school work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User-Friendly for Elderly with Limited Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my elderly father who has had basic experience with computers, and even less with laptops. He uses this more email, streaming videos, listening to music, and watch news snippets. He loves it! Having some time using our desktop PCs throughout the years, he understands a lot: it's the muscle memory he attains, and then he's off, zipping through this HP laptop. NO issues, other than my displeasure that it is Windows 11. PROS--> quick loading, very lightweight and portable, comes with charging cable, easy to use and set personal preferences. CONS: Windows 11 with their mandatory Edge browser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful laptop. The only reason it was returned was because my wife needed something to edit her pictures. Other than that it’s a good starter laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good comp for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had this for a year and honestly this has been so great until it wasn’t. I think I dropped my book bag and now the screen is ruined. Super sad face! It was cheap but I should’ve gotten the protection plan from best buy! Other than it has been good to me!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome product !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this !! It was easy to buy, cheap, and exactly what I needed !! I love that it is lightweight but large enough to see and use !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. No bells and whistles but if all you’re looking for is some low-intensive writing/browsing, it’s pretty solid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great value laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife to continue her education, easy to use and does what we need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my mom who just needed a laptop to use for online banking and word documents. This computer fit the bill. At a little less than $200 it accomplishes all her needed. It even came with a subscription to Microsoft 365 free fie one year.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great starter computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer ! Start up and out of the box it was pretty slow, almost brought it back but my nephew fell in love with it and told me let him keep it. The bugs have been sorted out and he uses it everyday!

    I would recommend this to a friend