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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 5,928 reviews
  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    Dull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressive. Works slowly. Not enough memory. Not useful for much of anything except watching YouTube

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top it’s very nice!! Thank you-) and super fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’m not really tech savvy but it does what I need it to do. The graphics are amazing, the color is my favorite color and it has the operating system that I need. It definitely is a worthwhile investment and I couldn’t beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, slow moving, but overall a great purchase for anyone buying an expensive gift for a loved one or friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Definitely would recommend! I’m not very tech savvy and wanted something simple and this does the trick. I just wanted one to watch movies on and do homework and this works perfectly. Love the quality and runs smooth!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very lagging, it’s impossible to have multiple tabs open. For example if I’m on discord sharing my screen of my tab on Google Chrome it will not stream it without lag unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop and would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES THIS LAPTOP SATISFIES ALL MY NEEDS,,I CAN DO MY REMOTE WORK,WATCH MOVIES,DOWNLOADS AND MORE ,, BETTER THAN MY DESKTOP EVERYTHING ON THIS LAPTOP

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ohk. The speed is average. I lkie the white colour. I recommend it for school

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the price! Although within the second week of usage the screen kept turning black and would slowly come to. After an update haven't had an issue. Looks sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Efficient lab top for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started college on a budget of course. Stylish fast and efficient lab top for the price! You can plays games as well, battery is strong. I recommend it. I bought two one for myself and one for my wife. I’ll be buying another for my son!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Didn't work after day 10, don't buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desperately needed a laptop but this hurt me beyond belief. Buyer beware! So it worked for about a week. Then it blacked out and fried my USB stick. This laptop ruined my semester at school (failed) and my USB data saver that had 2years of my bachelor's degree on, including expensive books, it's all gone. Yes I tried to return it to Best buy but they refused to take it back even though it was within the 14day policy. Said it appeared to have a "film" over the screen. That's how I bought it! Aside from the issues, it would constantly kick me off WiFi and it was so slow I couldn't connect to any websites. This was my first time purchasing HP (besides printers) and I will never buy their products again. I am ashamed for being ripped off so easily!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this computer! The color is beautiful & it works amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Thin, Lite, Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working well for me, Thin ,lite compact. I still of course need to get my things onto it from old computer but I believe it should be a good tool for what I need. Excellent price for it, lots of gigs only possible deal is NO cdrom but the SD card slot will be fine...

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    EXACTLY WHAT YOU ARE LOOKING FOR!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop today looking to improve my time working since my old laptop was very slow at what i needed it to do for me and with this laptop i was able to work at least 80% faster and it was crazy!, ALSO!! 0 NOISE coming out from this computer so you can definitely work in peace with this device!.. i am looking forward for a nice working from home shift tomorrow and i would definitely recommend this computer to everyone in need of a business/work computer… the color is just amazing and very stylish btw!… also don’t forget to pair your purchase with an sd card for more memory for your documents or pics etc etc, it’s advertised as 64gb but after software and all the stuff it comes down to 33gb so keep that in mind!… + i bought the 25 dlls microsoft mice and it also works amazing! Overall it’s a GREAT laptop for the price and for the time im gonna need it and use it it will help me a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and absolutely love the color of the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little laptop. I especially love the color and perfectly compact to tote with me. It was a bargain for less than $200. The only thing that bothers me is that a couple times it didn't power on unless I hold power button for a minute. I guess I will live with that because I passed the 14-day return period.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rose gold laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, great price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Especially for school whether you're going to high school or college.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Waste of money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give no star I would. I purchase this laptop for my son to use for school purposes and in less than 30 days the laptop kept shutting off by itself and kept giving error codes. It won’t allow you to stay on a webpage for more than 10 minutes before cutting off repeatedly. It’s very annoying. I tried to return in store and I was denied a refund because it was pass 14 days. To only give 14 days on an electric is ridiculous. The laptop been giving problems since the first use. To be stuck with this laptop that doesn’t work is unfair. I was sent to geek squad and they wanted $100 just to run diagnostic to figure out the problem and then I will have to pay additional to fix the problem. This was just robbery because this laptop has no use…

    No, I would not recommend this to a friend