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Customer Ratings & Reviews

$189.99
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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,928 reviews
  • Rated 4 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Don’t purchase for anything more than the basics. I use it for cold storage of bitcoin. It’s glitchy at times and I have never even used the internet. But for the price you can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer I fell in love with when I first seen it they compared it to another store and I got it for a cheaper price and I say the sales associate work with me and got me in and out God is good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice and light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly used for light work such as document writing and web browsing. It handles those functions very well. I paired it with a 256GB MicroSD and it's a complete package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not gaming as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s glitchy. Bought for my son for Christmas and it goes white and the screen shakes here and there. It was also advertised under gaming. I am going to say bevuase it has Xbox gaming on it and came with 1 month free Xbox games but it doesn’t actually work for any games. Now that could be due to me being computer illiterate and not understanding the specs but also if advertised as gaming it should be able to game. Gaming is not solitaire. Kids want fortnite and Minecraft. Not playable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    OK Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good affordable laptop, i only use this for typing and web browsing. It is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality laptop on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early on with purchase but so far the product is exactly as advertised. Bought it for school use and will be able to provide a better review in a few months but so far we really like the laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    It's okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about 2 years and for the most part I had no complaints. But recently, it gets hot, lags a lot, and sometimes the screen turns black. It definitely can't handle anything crazy, but for general schoolwork and watching shows is all it's been able to do with minimal struggle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great for traveling professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a traveling professional. Lightweight and portable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Christmas Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a Christmas gift for my mom. She absolutely loves it and is learning new things daily as she explores her laptop. The price was unbeatable and the value exceeds my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Awesome Laptop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the laptop for Microsoft365 and it works great for that! The only problem I've noticed is that the computer seems to run a bit slow. Other than that, the computer is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price! 4gb so not for huge programs but serves its purpose! I have Troy or connecting to my primary internet for some reason but no problem finding the hotspot so easy workaround

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP 14”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for me! Bought it for work and it does everything I need, love the smaller size so it doesn’t require a duffle bag to carry.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Not worth the headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth the headache in my opinion. I was laid off recently and needed a new personal laptop to work off of for resumes and interviews. First day I got the laptop I set it up, it was freezing on me. I have yet to go a day using this without it freezing when working on it. I was just using Microsoft word, that comes with the computer, and it’s glitching. Saying something that is “14” point font is “10” point font, when it’s clearly not, the format painter wasn’t even working properly to help me fix it. It’s constantly freezing on me and I’m doing the BARE minimum on this laptop. I restarted the computer and went to go to my LinkedIn profile and it froze instantly. It’s not like I have 3 internet broswers open am with 17357227 tabs, I’m working with one internet browser and 1 tab at a time and it still freezes. And don’t say “oh maybe it’s your internet” It’s not my internet because I have the highest internet possible for home and I’ve never had issues before when using my old work computer. Spend the little extra money and invest in a Better laptop. This things trash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    3 out of 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is the perfect size but it’s too slow. I took me 20’ to run any app so I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cute very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and operates great!! Love my pink laptop it’s so cute and works amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple of years now. I got it on sale. It's a decent laptop for homework, applying for jobs, watching streaming services, etc. Your basic laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Loved how less expensive it is and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products long term battery storage is to carry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i need it for. Not to big not to snark and comes Microsoft ready

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    HP Laptop 14-dq0052dx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I got a good deal on this laptop as I mainly only use it when we go on vacation. It is a minimal computer and does run a little slow. But it does work and we were able to use it in our hotel room to surf the internet and check on email. After we got back from our latest vacation, I did upgrade the RAM to 8GB but have not used it enough to see if that made any difference. Had to find a youtube video that showed how to do this which involved prying the case apart so it was a little scary.

    No, I would not recommend this to a friend