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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 5,928 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works efficiently and fast for homeschooling and simple website navigation and activities like paying bills..shopping etc…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy got it for my daughter for school. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy Baby

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest but I knew that. I am satisfied with the performance, the grand kids love it. Their own computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Value for Mone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product truly offers a great bang for your buck with its excellent quality, performance, and affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Touch Screen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Love this machine. It goes everywhere with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oopsy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great computer a few iff things but what can u say for a used already owned once computer left in a hotel room when running away

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the size and easy to use.the color. has several presentations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Only using this machine for a single function. Watch out though, while the specs say it has a mic input, that is really a combination headphone with integrated microphone connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal for kid's internet access and homework

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this laptop is OK for the daily use of my kids: home work and web surfing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    YOU CAME THROUGH BEST BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgraded computer for online college. This is working out great and the price for the quality is outstanding. I am so happy with my purchase. Thank you BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Snow flakes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i work very good and it white white like the snow flakes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Works good fast best i have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's smaller than i expected but the description was accurate as to size, my bad if i dont correctly visualize. performance is fine & a good value for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this labtop! It is easy to work and can play all the games my son likes!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, sleek, no buttons sticking, long lasting battery, lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Really good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was around 150 to 170 for that price in brand new condition it works really well cant beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Keys are very fragile. But works very well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very good laptop but when recieved it broken keys but it worked fine had to fix keys. Best but made me pay extra.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my 7 & 8 year olds to use for virtual learning and for personal use, especially gaming. Perfect for school. 8 year old says it’s a little glitchy while playing Roblox but it could be all of the devices in our home using the wifi at the same time causing this. Otherwise, this has been an amazing purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !! The perfect color and size ! And it the delivery was very fast !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    good price, good performance, bad set up experienc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for purchase price. Good performance...once the problematic set up could be completed for the intended recipient of this gift >> not a good impression of hp or microsoft. User was not happy about being forced to open yet another account (i.e., Microsoft) in order to set up/use the laptop. Felt that should have been optional.

    No, I would not recommend this to a friend