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Customer Ratings & Reviews

$189.99
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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 5,928 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    A True Ripoff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as mine broke ahead of payday and I needed something on a budget. I was not expecting to be blown away, though I also use my computer for word processing, email and work concerns. The most demanding task I use my computer for would be Netflix. The computer is unable, for instance, to have music playing in the background while also writing an email. Just opening Netflix often maxes the processor out and it has caused a full crash of the computer on multiple occasions. The computer is unacceptably so for a computer in 2024. I often find myself waiting 2-3 seconds for text that I'm writing to appear. If I accidentally click something, I know I'm in for a full 20-30 seconds of loading. This thing is of such low quality that I am now watching Netflix and such on my cell phone at night, as it runs the application faster... much faster actually. My phone, which is a Straight-Talk Android, is faster than this computer in any way. I will state again, I do nothing other than word processing and watching an occasiona show. This computer STRUGGLES to do both. As I write this, there is a 3 second lag for each sentence as I wait for the text to generate. I wanted to return the computer, but I had stupidly missed the 30 day deadline. This isn't just a "budget computer", it is entirely unnaceptable in terms of quality. It is absolutely terrible. It is a short matter of time before this thing crashes during an important meeting (I cannot use zoom with my camera on, which is already causing problems with my work) and I destroy it in a fit of rage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give it an excellent because unfortunately it did t have the CD port that I thought it would. It is good for my work needs though and emailing and creating and storing forms and documents and I love the color because it’s clean and I’m girly and this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    not a chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good works better than a chromebook with connecting to devices and using apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is okay. Not that fast and lags. battery life lasts a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for streaming, just takes a little bit for it to calm down after booting to work smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small hard drive, storage is a constant problem. Processor speed acceptable; screen size good, clear images, works well with internet. Some HP apps stopped working, like support assist.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Good quality. Has everything my daughter needs. She’s going to love this for Christmas.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price, could be faster but overall great product for the price. It was in stock and picked it up quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mom if 5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this product!! Easy setup, the battery LASTS!!! The device is exceptional and works extremely desk with homeschooling. 5 out of 5….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for school. Very good Computer.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did have to download Google Chrome because Microsoft Edge was just too slow. But other than that, Im satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for browsing sites. Could use it as a typewriter for projects or small tasks that don't require a lot of power.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very lightweight and keys easy to touch. Uusually get a darker color but the white accents the screen to brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Basic Use Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is restricted in "S" mode. Poor directions to turn off. Overall speed is terrible. Knowing you get what you pay for.. If you plan to do more than surf the internet or respond to an email, look for a better performing laptop. The only positive thing I can say is the battery life is very good, and charges extremely quick,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its great for everything you need. Home work, face time,pay bills etc

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent little laptop to do minimal work on. Slow as expected and very cheaply made but overall a great throwaway computer.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer so far. Made a little cheap and you can feel that and see that but for the price it’s amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A.c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was upset that it was order as an open blx excellent condition. Which means included all accessories. Got home and literally was just the laptop. No charger nothing. The store almost didnt give me a charger but once i said i called the 1800 and said that they had to i got some off brand used charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this item. I was surprised it came in multiple colors. The ease and functionality is great. I would most definitely recommend it to people I know. The instructions are clear on the computer but… the only thing that is not too clear are the instructions on how to reset the computer back to factory status.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WONDERFUL LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful size beautiful color and great price better

    I would recommend this to a friend