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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,928 reviews
  • Rated 5 out of 5 stars

    Great laptop HP is awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , it gets the school work done . I pretty much take my laptop everywhere with me for school and work and even catching up on my shows .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A reliable laptop for students and mom’s!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy laptop for school and work. It is compact and has been useful for school work mostly. I am happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to remove ALL security software to download anything. very limiting software but other than that amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP 14” laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop worth getting for gaming product firmware and driver downloads !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It is lite and easy to move around. I am learning Windows 11 and it is proving to be what I need. Thanks to the sales person who helped me with my purchase. I would recommend it to everyone. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a great computer. I got it from open stock at a reduced price and there have been no problems. It is a basic computer that covers all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laoptop in the color rose gold I loved it ! But it started glitching after ONE day of using i ended up returning it because it glitched so much I couldn’t get any basic work done . Very disappointed because I wanted it to work so bad it’s lightweight pretty in rose gold and affordable .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was delivered so quickly and efficiently! I love the color, it’s not too big or small so it’s perfect for a student. There were no damages done to my device or package. Thank you Best Buy for taking the time to properly ship and deliver my Order.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works exactly the way I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything and more!! I love it love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for our Sales staff with their training videos & web viewing. It's light weight and a perfect size to carry or situate on their desks. Most is done through WIFI so storage is enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I highly recommend HP laptops.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for several years. I bought this laptop for school and I am very pleased with its speed and reliability. I was so pleased with its performance that I bought a second one for my nephew who attends college. I purchase all my devices and appliances at Best Buy and I am never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, it does the trick if you need an extra travel laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Bedroom Back up and Traveling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it a year now, I use all the apps through One Drive and store on One Drive/Google Drive and keep it clean and updated as much as possible by moving everything to USB. It can do anything a tower can do and Zoom too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price and it does everything I need it to do for school. Easy to use and it comes with new AI technology. I have no complaints about the laptop. I use zoom, I download my documents and i havent had it freeze up or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great. I use it for work and personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Budget friendly snail Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking computer, though slow for anything beyond single layers and word processing. The price is what earned it the better rating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Working from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP laptop is working beautiful. I especially brought it for working at home. It was easy to load my job applications on it. The battery life works well, the internet download is good and I am very please with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop boots quickly however is a little sluggish when launching applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for homeschooling for my kid. It's great so far!! No issues. Would recommend.

    I would recommend this to a friend