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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,928 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 3 out of 5 stars

    Great laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & great battery life makes doing work easy and long lasting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" Laptop - 64GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the HP value. Scheduled delivery was on time.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    Good computer, but slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great however I didn’t realize that it was gonna be so slow and I didn’t know. I should’ve gotten more gigabytes. But that’s really my only complaint and the reason why I returned it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It has never given me any problems. I only wish it had more storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. My last laptop i got in 2013 boy things have changed. I like everything about thos this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little laptop. Quick. Lightweight. Perfect for every day tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good laptop you get what you paid for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself was beautiful very little battery but that’s fine you can buy me memory sticks for it. Very light to carry on a daily basis for school and small enough to fit in a small bag or backpack

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Good laptop for the price. It does run a lil slow so Im giving it 4 stars only.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for school or home use. The color is fun and it's easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A Good Little Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Good Little Laptop! The battery life is longer than I expected!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    on it now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its basic but the price was good for what i need it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good light duty starter laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 11 year old, for homework, entertainment, and light gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my window tint cutting software and it works really great, definitely I’ll be buying hp laptops in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop came very quick by the way. Very clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice designe easy to use. The dark blue color gives it an elevated look

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dot's computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer belongs to my wife. Dot likes computer now.. KNOWS how to use it, different from her old one!! Geek squad agents were great help to Dot, funny thing guys teasing about setting her own time clock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP stands above the rest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been my preferred brand for years. This Laptop is no exception, easy to set up and use. This is for vehicle tuning and does everything I could ask for, and the price was reasonable too. I recommend this Laptop to anyone looking for a nice reliable machine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Light, white, and 'bright'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is compact like my old chrome book, yet has more versatility as a usual laptop. Setting up was extremely easy, and I retained all my prior sites and connections. The AI remembers my daily desired connections, and provides them instantly. Perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made the perfect college student gift. The color was perfect, speed and size. My daughter has really enjoyed her laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viewing angle leaves a lot to be desired. I am guessing the store display was *just right* so I missed that when I was initially considering all the available options. It boots quickly, though I hate all the bloatware they keep putting on these things. I loathe Edge and installed Chrome and it is FOREVER defaulting back to Edge. There is also an issue with documents being saved as Edge web pages. I can tell it to save as a PDF and it still does it. Every time I open the document, it opens a ridiculous page on Edge. It's really annoying, but also a potential security risk. When I select a local save, I expect that. I do not want a webpage being launched when I pull up people's private information. I have searched for fixes and tried them all but my specific laptop goes right back to that every few days. If it's a glitch, it's a highly problematic one. If it's by design, it's even more terrible. Stop trying to force One Drive and Edge! Aside from that, it does what I need, which is basic office stuff for a small business. For the price, it's good. I wish I could just skip the headache of Edge and One Drive every time I need to save/open something, and see the screen better from more than one angle. It also is very fragile. It managed to pop the screen out, in my bag, without impact. I popped it back in, but that's pretty shoddy craftsmanship.

    No, I would not recommend this to a friend