4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.99
Save $10
The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 5,928 reviews
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP laptop rose gold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good speed but i couldn’t download any files online that i need for college

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a decent interneter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good cheap computer for playing around with. It’s really good at surfing the web and doing cpu light tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for light personal use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money. Great little device for web surfing, email and light O365 use.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Seems to run a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for basic work even use it for my 3d printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Now

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color delivered on time didn’t have it in the store and I had it within two days got emails on how to help me and asked was everything okay sales person was knowledgeable and helpful and got me to buy more stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Portable astrology laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a laptop for our telescope. Did some research, and saw this computer that had everything we need, to run out photo stacking ect. Killer price point. Nice size, and looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for price slow some times but overall happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic computer, worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop to do some tuning and data logging for my car. A very low spec requirement. It performed great for what I need it to do. This isn't a powerful laptop by any means but it's fine for basic tasks where you're only doing 1 thing at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Value for budget shoppers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic computer good value for purchase price this will work for budget shoppers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lightweight and Easy to use

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for light web surging and online classes. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great light weight laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to heavy, not bulky. It’s great this was for a gift to our family friend notary. He loved it , fit perfectly into his brief bag he carry’s around. I have one myself and it’s quiet reliably. It’s not no thousand dollar laptop but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work it’s a good computer just don’t need it anymore and I can’t return it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    express my disappointment with the HP - 14 Laptop that I recently purchased. I have to say, I am not entirely satisfied with my purchase. I understand that this laptop is on the more affordable end of the spectrum, and as the old saying goes, "You get what you pay for." However, I expected a bit more from a brand like HP. The laptop's performance has been subpar, with slow processing speeds and frequent crashes. The battery life is also not as long-lasting as I had hoped. I have always been a fan of HP products, but this experience has left me feeling disappointed. I was hoping for a reliable and efficient laptop, but unfortunately, that is not what I received.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    whole lot of goodness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my adult daughter going back to school, I can't believe what a great deal this was, and she loves loves it, I can always count on best buy to have a great deal, and I have been a very long standing fan of HP products

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Nice low priced laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice low priced laptop. We only used it to web surfing and low power games. It performs well for these tasks. It is a little short of memory, so i installed a 256gb sd card to install non-operating system software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality and affordable price!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and affordable price. I bought for my work use and it works really good. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for over 2yrs and it’s been going good. Looks amazing and is pretty big and small at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came fast, and in perfect condition. Its exactly what I need for my online classes. Sleek design. Wonderful product. Highly recommend! Super happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Indigo Blue Maybe Just Right For You..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Indigo Blue laptop. It is perfectly conveniently lite, and easy on the fingertips. The screen has the perfect shape and size along with high-definition illustrations. The price aligned with my budget. I wouldn't trade her for the world... Thank you Best Buy

    I would recommend this to a friend