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Customer Ratings & Reviews

$189.99
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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,928 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP hums along

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14 laptop has been working flawlessly since we bought it a month ago. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a good battery life. Able to do a lot of schoolwork and still watch videos on YouTube in hd.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ken lion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic machine, good enough for simple use, I use it to surf the web only no downloads

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lenovo PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good PC for the price and would recommend it .

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 62 years old and don't use the computer for any specific reason. But I'm happy with my purchase for what I paid.it's not the most speedy computer so if you need it to work from home it wouldn't be the best choice. However for a student it would work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great brought it brand new because I seen most of the bad comments about this laptop was from people who bought it open box. Best to buy it brand new , you get what you pay for.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    use as backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased as a back up. It is a little slow in comparison to the Dell I have.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great for small use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but kinda slow which was to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice HP Laptop! Does everything that i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice little device,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect little computer for browsing, e-mails, social networking, and finding all the info you need on the web. Very lightweight and compact. Though not made to last much over two years. But for the price, you can't beat it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    VERY SLOW even for $149

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SLOW! Picked at noon. Updating took 2 hours. Then new update would not install. Laptop took 90 seconds to open browser. Too bad looked ok. Keyboard though is not as nice as others Len.. in that price range. Returned at 5:30.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops in terms of price and quality, speed and enough space with a very cool design

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP 14 Laptop Intel Celeron N4120 2019 thinking it would be a decent basic laptop, but it has been nothing but frustrating. Almost immediately after setting it up, it started freezing constantly. I have to restart it multiple times just to get anything done, which completely defeats the purpose of having a reliable computer. The performance is extremely slow, even for simple tasks like browsing or opening basic programs. The limited memory and storage make it practically unusable for anything beyond the bare minimum—and even that is a struggle. Honestly, this has been one of the worst laptops I’ve ever owned. Save yourself the headache and don’t waste your time or money on this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for nursing school. Portable and light weight. Very convenient. It can be slow at times but thats usually when im running various applications. Worth the $

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice compact computer does everything it says it does

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    travel laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the computer enough to really evaluate it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent Laptop for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. Little slow on processing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you get what you pay for, just for basic use nothing much more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new laptop. Never had one I can use for business purposes work so smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I was having a hard time in the beginning

    I would recommend this to a friend