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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 5,928 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Runs Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfect. I've work a remote job at home for almost two years now and it still works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s prefect for for when I’m not at home in front of my Mac computer and I need to handle some minor paperwork away from home

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow and getting returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so dang slow! The guy at Best Buy was right. Definitely a poor choice to go with. This is getting returned ASAP. I can’t even use the internet without it saying the web page cannot load and it lags when I type. It feels like an old laptop that needs to be replaced after several years of use. Maybe even worse. And it’s fresh out the box! Save your money and invest in something better than this trash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my purposes. Meets my needs as a retired senior. Great for internet, email use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Sleek and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek and slim. Light weight and great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s touch screen. It is very bright and loud. I do feel that could have made it to where it’s a little bit louder. I love how it’s not to heavy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent lab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very excellent. I loved it very much. Even though I bought it in an open box, I received it completely new with all its components. Thank you, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs decently smooth and has nice features. Battery life is fine. Low price makes it a lot better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Irritated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, but I keep having trouble turning it on. It takes awhile to power on. Good think i dont need it for school or work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price windows 11 comes with it for less then 200 you can't beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So useful for school and doing my homework at home and on the go easy to watch your shows, or let your kids play games on or even look at their shows, so easy to navigate and learn

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable HP! A straightforward model for your buck! It's good for college students, but if you want to run Adobe, Stable Diffusion and huge software alike you'll need more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop rev

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello i had this laptop for some months now and i can say I absolutely love it . Good for simple work the battery last for a good minute very easy to ise you’ll love it too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my granddaughter. She surfs the net, does research and occasionally types up some notes and it works perfectly for her.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer I used it for travel and it’s very light

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil thing gets the job done! Its perfect sized & reliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for me and fit for me and perfect for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Laptop, Simply Happy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just looking for a more simple laptop with basic functions. I definitely am enjoying my laptop loving the color. It is exactly what i was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp is alway good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little laptop for not even $200. Not the fastest thing but faster than a Lenovo again for $200 its pretty great. It can run even the more difficult programs like blender.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes! Yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. OMG it was the best thing I ever had. No confusion and fast delivery as well. All good and thanking the polite fast speeding delivery. Thank you Best Buy!

    No, I would not recommend this to a friend