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Customer Ratings & Reviews

$189.99
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Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,928 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Meets my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to use with my projector to watch movies. This hp 14" laptop meets those needs. It is also lightweight so I can transport it easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I recommend it well purchased again love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy were all great. They really helped me because I am not computer competent. I just know how to turn it on. Then I called tech support and over the phone he helped me adjust some programing. So I would give the staff 5 stars. The computer itself well I may still bring it back. The mouse board thing doesn't always work and requires a heavy finger or thumb to make it click. Then there is all the pop ups, WOW that is all I can say. No computer I have ever owned has done this before. I just bought it to run a particular program that can not be erupted. There is a pop up once or twice a day! Very annoying as then I have to shut everything down and then set up the program again. The computer 1 1/2 star.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer because I didn’t have a PC and needed one for something my ipad wasn’t capable of. It took almost 30 minutes to load the application i needed onto the computer, and another 30 minutes to extract the data from my iphone. The computer i had 15 years ago as a freshamn in college was literally 10x more effective than this machine. I didnt expect much for the price, but this was shockingly bad. I also received an alert that the storage was full after downloading 2 applications from the HP store. Im sure i will never turn it on again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goldenmomx5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop for home. I just needed something for emails, social media and that sort of thing and this laptop is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP is my choice for ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent entry level laptop computer that is easy to use and the price at Best Buy is the best I could find!! HP is my choice for quality and performance for my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop for the money that it cost .I have not had any problems with it and it is faster than i expected it to be .Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Barely any room on this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter to use for college and Aldo it comes in handy for typing up papers and stuff, there is barely any room on it to do much of anything else. Once you saved a few things it would tell you that you were constantly out of room. I would not recommend this item!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wellfffssgyy. Ddgrdd dwgggt resguarda frggg segff dggs

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good for operating a few chrome or edge pages, but after about 3, it begins to lag. The graphics are nice, but it cannot run games like genshin or minecraft. I would say it is good for work or school, if you have a lot of writing assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop computer buy. !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good small travel computer. Handy and compact. Nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do for my school work!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Loved but def for people who know what they doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but is a little slow sometimes to start up defiently would recommend this computer to someone who knows how to use them as they need to switch it out of S mode for it to work properly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for myself because I needed a laptop for my personal work. I love it! It's small and powerful and easy to carry around. It fits on my desk along with my work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wish I had the 400$ to buy my kids a tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time in school and this computer is compatible and mostly all colleges online should approve this device it’s an easy to use computer at a great price for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Coming From a MacBook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for less than two weeks, so far so good !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver! Came in handy right when i needed it! Hp is my favorite laptop brand!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Was for useful.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my grandson for Christmas and he loves it it help him so much with his schoolwork.

    I would recommend this to a friend