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Customer Ratings & Reviews

$189.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6079 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,079 reviews
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen already started flashing, like not turning on. We rebooted it a d let it sit, it came on today, but really only after a month and a half?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Runs a little slower than other computers. Videos and pictures are a bit pixelated and blurry; not as clear as a MacBook. But decent for the price. Relatively easy to navigate. Works better once all updates have been completed. Has all the basic essentials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great price and value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! works great as a backup laptop. i bought because i needed a non-work laptop and im not disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the pricepoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow. I wish I could say I'm happy with my purchase, but for my usage, I needed a more powerful laptop. Overall, this is a good computer to do web browsing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how this thing has so many great reviews. The first thing I did after unboxing this thing and powering on was go to the default browser, Microsoft Edge. The browser was immediately unresponsive and I had to quit it. A few more attempts and I gave up on Edge for Chrome. Installing Chrome was a nightmare because I had to download the installer through Edge which crashed multiple times as I attempted to download Chrome. Once I finally downloaded Chrome, I opened a window and was greeted by yet another unresponsive page. Maybe I'm just used to more expensive machines, but this thing has the computing power of a toaster. I guess I should not have expected much from a sub $200 laptop, but the reviews led me astray here. If it cannot handle basic browsing straight out of the box, what is going to happen down the road when I have 10 chrome tabs open? Everything about this machine is slow. I do like the design and weight though. Returning immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift for the price. Bought it for my daughter in laws birthday and it was perfect for what she needed it for.. grocery shopping etc. nice little computer for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i've had is the fact that google chrome could not be used on this computer. using google chrome slows the computer but when using internet explorer is a lot faster, which makes not sense. Loved the color and the size, perfect for fitting in a backpack or school bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the simple purpose we needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ho laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to setup !!!! nice color !!!! super light !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Our needs are pretty minimal (security camera remote viewing), but working well. Can't beat the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little system for programming routers. I need to add memory to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop now for several weeks, primary for college. It’s been perfect and has everything I need for a pretty decent price. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect size for my home office desk , great sales price, and has all the programs that I needed to upgrade from Windows 10 to Windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Easy. Light. Needs to come in more colors. Needs more information and instruction on how to set up, and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 15 yr old. He wanted a gaming computer but I’m not paying that much for one. It’s not the best but he still enjoys it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for Work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for work. I bought this laptop for an intern who joined my business. It's simple enough to use easily and does all the functions needed for day-to-day tasks. The white color is also really pretty and stands out nicely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very fast dependable works wonders love the color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID THIS PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS LAPTOP. It doesn't run even at a moderate speed. I couldn't get it to run Google Chrome without crashing, and even then I had to jump through hoops to get it to let me download and install a browser that wasn't Edge. On top of that, EDGE CRASHES TOO! It's a trash computer and it's not even worth the $200 I paid for it. It needs 8GB AT LEAST to run decently. It's awful

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Light weight. Super fast.

    No, I would not recommend this to a friend