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Customer Ratings & Reviews

$189.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and portability, noting its lightweight design, good battery life, and ideal size. However, some users express concerns regarding the processor speed, which can hinder basic tasks, and also mention limitations with storage and occasional screen quality issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,928 reviews
  • Rated 5 out of 5 stars

    The PRETTIEST laptop I've EVER owned!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one very sexy computer!!! I LOVE the color of it ALOT. If you get this computer, make sure you get the white one!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow and constantly freezes up. It takes a long time to start. I suggest buying something with more ram and CPU.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good low budget pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your on a budget & in school or creative it’s worth it I stream off mind ✅

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great able to complete my classes online and watch movies. Also holds a good charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for personal use but not work.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for personal use but not work. Mousepad too hard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad to say

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the laptop for approximately eight months. I was composing my paper and put my notes between the screen and my laptop (less than 12 pages), and now the screen is internally damaged. Hp does not cover under warranty and charges nearly the cost of the computer to repair. If you purchase get the geeksquad warranty or the computer isn't worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP- 14 inch Laptop, 4GB; 64 GB, Goes On, AND On, No Problems, Too Date. HP- is a Good Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My use is in a primary school. I find this model is very effective with children. It is easy to use and has a nice, bright screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable basic computer at a very good price. Probably going back for a printer soon. I like the customer service and selection every time I shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a fantastic price that is now helping my son get his college work done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service reps, product operates in safe mode but can be easily changed. Compact and meets my frequent traveling carrying conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nadsgee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied extraordinary colour. Great price and affordable gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop as a Christmas gift for my son and he loves it! He uses it for his school work and to play basic games like Roblox and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer but having windows s to start makes it impossible to download anything. You have to switch out of s mode but ince you do that tou can never go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and not expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a light but not small computer for personal matters while traveling for work. This was perfect and not so expensive that I worried about theft or losing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love love love this car. It’s easy to set up easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my wife and she acupresses her daily for her work, she is very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for school and not that expensive gets the job done would highly recommend for schooling and in perso.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever runs amazing and keeps a good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Operations

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. One of the coolest office laptop.!

    I would recommend this to a friend