Customer Ratings & Reviews
- Model:
- 685K3UA#ABA
- SKU:
- 10408357
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
- Pros mentioned:Overall performance
Great Price Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in an emergency after a home fire. It turned out to be a very good little workhorse.
I would recommend this to a friend - Pros mentioned:Overall performance
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the job we're using it for. We needed windows which it has for our software.
I would recommend this to a friend - Cons mentioned:Processor speed
Painfully useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow and unresponsive. Cannot complete even the most basic of tasks on this laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jae,
I’m very sorry to read that your computer is not running at the expected speed. I can certainly understand how frustrating it can be when expectations are not met, and I want to assure you that we are here to help.
To address your concerns and provide the assistance you need, I recommend visiting our support website at https://support.hp.com/us-en/help/computer/computer-slow. This site is specifically designed to help customers navigate through various computer-related issues, including slow speed, and find relevant solutions.
If you still need help after trying that link, please don't hesitate to reach out to our support team at support.hp.com. They are available to assist you with any technical issues you are facing and will work diligently to find a resolution.
Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding, and we look forward to helping you resolve this matter promptly.
Alexis
HP Care
- Cons mentioned:Screen quality
Not even a month old an screen went black an occas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my mom who is elderly an only uses it for zoom and Facebook lol but I bought it at end of June to give to her on her birthday an at first was great but now the screen went black an just flashes every once in awhile , it’s of course a little bit past the 15 day return time , obviously defective but looking at reviews I see others had same issue. I hope they will exchange or something because I didn’t have 200 dollars to just throw away . I mean come on it has not even been a month since bought it .
No, I would not recommend this to a friend - Pros mentioned:Battery life
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Easy set up and works perfect for my online classes. It stays charged for two days!
I would recommend this to a friend - Cons mentioned:Processor speed
Rose gold hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and kept freezing. Took too long to charge and was delivered to a neighbor.
No, I would not recommend this to a friend i thank i was given a used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not what i exspct look likes it has been used refub and sold
No, I would not recommend this to a friend- Pros mentioned:Weight
Cute Rose Gold Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer and the color. It is fast, lite weight, and does what I need to do with it.
I would recommend this to a friend - Pros mentioned:Weight
Love it. ❤
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop. Lightweight, fast, efficient. Couldnt ask for more.
I would recommend this to a friend Meets expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for standard / moderate use. Wish that it would allow face recognition. Clean sleek design.
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son. Little lagging, but he loves the blue color. Works well with Roblox.
I would recommend this to a friend- Pros mentioned:Overall performance
Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product and my granddaughter love it I will purchase this again
I would recommend this to a friend - Cons mentioned:Processor speed
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This needs to me taken off the website this laptops is so sloww it’s unbelievable
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but works well for the projects i need awesome buy
I would recommend this to a friend - Cons mentioned:Processor speed
Snail speeds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow. On a good day a browser would load in 40 seconds. Returned.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Use it for paying bills, a little social media and email.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old HP computer and needed something faster to work with my Cricut.
I would recommend this to a friend Complete garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a simple inexpensive laptop just to fill out my pdf time sheet every week but it can’t even do that. 5 days past the return date and the WiFi no longer works computer has been reset to factory 3 times and still keeps crashing. This laptop has less computing power than an old white dog poo in the yard
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 5th or 6th purchase. Great for school and work! Always a great purchase!
I would recommend this to a friend - Pros mentioned:Weight
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and what I like the most is that it is lightweight can take it anywhere.
I would recommend this to a friend