Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$119.99
Save $80
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2468 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,468 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is going back to school. This is perfect for her. Lightweight, compact and versitile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item works very well love it. And it move the speed I want it to move and it had windows 11

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    I never thought I'd recommend a Chromebook...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, if you're looking at this computer, I'm guessing it's between this and a Chromebook. I never thought that I'd actually recommend a Chromebook (they've always struck me as "baby's first computer"), but I think that I have to... This machine is running Windows S. I figured, great! You can run some real applications on here. Not really. The "S" means that it's kept in the Windows sandbox and doesn't play with other programs. You're restricted to the app store just like a Chromebook, only Window's store isn't as extensive. Now that you can use Word, Excel, etc. through the Google store, you might as well get a Chromebook for school. This machine has similar specs to a Chromebook, so it should be similar, right? Nope. The specs of a decent Chromebook make for a laggy experience with a machine running even a limited version of Windows. But you can at least have a decent experience with web-browsing and some simple videos, right? Nope. The lag gets you again. I tried watching 480p videos on YouTube and you get sputters every minute or so, even with nothing else at all running in the background. Every aspect of this is a profoundly cheap machine. The screen isn't great, the audio isn't great, the keyboard feels cheap and flexes really easily. The design of the machine even makes it look like the keyboard is permanently flexed and I needed to use a ruler to see that it's actually flat. The plastic case feels cheap... Just get a Chromebook. Even a low-end one...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with lovely price. What a lovely product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be Better But It's Nice as a backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for the price I paid but it moves kind of slow and the resolution isn't the best. Please don't download Mcafee, they tried to scam me. Use the security features that come with the computer or another trusted security. overall I like the color of it and the keyboard is very easy to type on and the mouse pad is sensitive but my old HP computer died out on me and I chose this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this laptop. I bought one in 2023 for myself for college and I just bought my high schooler one. Simple laptop that meets our requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer especially for the price. Easy pick up. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money! Arrived as expected. Easy set up out of the box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lover this computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this computer. It is so easy to use. Great Buy was very helpful when I was looking for a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school, might need a little extra memory but it’s great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been awhile since I've purchased a laptop, my experience at the Best Buy location was good, i had to wait for a few minutes before someone helped me, but i do love my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. The set-up was simple, it's easy to maneuver through the different programs. Installing programs/ apps are quick and painless. Browsing speed is phenomenal. I am very pleased with the battery life as my last laptop had a horrible battery life. Having more than one USB port is great. The clarity in the screen is incredible. It's so lightweight which is another great thing about it. Lastly great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an inexpensive laptop without the bells and whistles that I didn’t need or want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Change batterie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working good but the battery doesn’t work well Ihave to charge it every time the charge goes fast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother to have a very basic useable computer. I wish I would have bought her a refurbished old computer instead. It barely functions with maximum patience. It is a pretty shell that does the barest of bare minimum. Worth working an extra shift and oayi g the extra 100 for an acer or something that actually works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE!!! Only one external display on all M1 and M2 chips. Otherwise, this is a great computer and I have been thrilled with its performance thus far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very easy to use convenient for travel. I enjoy the quickness of navigating thru it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value & amazing performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. As a college professor it allows me to keep my student's information track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop for entertainment purposes had to return and swap it out due to it not having enough RAM for the tasks I would be performing. If you need something simple to scroll the entertainment stream movies and tv shows on this laptop would be perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and found this one. It's perfect for basic tasks and fits my needs.

    I would recommend this to a friend