Customer Ratings & Reviews
- Model:
- 685K3UA#ABA
- |
- SKU:
- 6499942
Customer reviews
Rating 4.1 out of 5 stars with 2468 reviews
(2,468 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.8
Rating 3.8 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Video quality horrible and jumpy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this laptop for my mom and the video picture whenever zoom or any other video app is being used is shaking, jumping and staticky! Will be returning.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage, Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I have ever made, it has corrupted 2x storage devices, barely functions with no add programs downloaded, dial-up would be faster. With in the first month I had to call support and do a factory reset. Yes it is cheap but spend money and get something thag catilly is reliable.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
1 star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery does not last long it lacks horrible screen freezes if you try to open more than one app
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 4 out of 5 stars
good for teens school work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kid needed a computer for online schooling and this was in the budget. It works for our needs and if it breaks, it's not so expensive we can't replace it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Love this computer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the salespeople not to buy this computer because it was "cheap". Well, this computer has been better than my Mac and my expensive Dell. I bought it about 3 months ago. It is lightweight, fast, durable. I need to get a SD card or an external drive to add more memory. But this is an awesome computer. Bought 2 more for my staff. I want to buy the White one as well.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it brand new, opened it fresh from the box and slowest computer I have ever used. Took almost 4 minutes to load just the web browser, and the first 3 times I tried logging in from the computer account login page, it said it could not load my profile. Extremely slow, poor quality and even feels cheap when you type, Do not buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Speed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible laptop extremely slow on everything.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Literally Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried opening the Internet browser says its not responding. I turn it off and back on same thing. Try opening up task manager says it's using 70% of the cpu just to have that open. Can only use the calculator and calendar app. This computer should not even be allowed to be purchased.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Beautiful color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this laptop for a couple of years now and uae it daily for school and other activities daily. The storage is great, the screen is clear, It’s perfect for what I need it for. Sometimes I use the HDMI port to plug it into my TV to make my screen larger while watching YouTube and such. Definitely recommend this laptop!
I would recommend this to a friendRated 1 out of 5 stars
Slow on the first day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt load full pages in the first day. Tried to update it and that took so long I had to give up and just return it. I dont care how cheap it is, it should still work on the firsr day. It also felt cheap. This is a lesson to not buy a computer based on looks.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ugh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Struggles staying connected to internet. Slow loading webpages.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
A real piece of ****
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just took 17 minutes for the login screen to load.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
SLOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.literally didnt even have it for a whole 24 hours. It started glitching in the set up process. Then just fully stopped responding to the touch pad. Save your money do NOT buy this
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 4 out of 5 stars
Does just enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you looking for a decent laptop that gets the job done nothing more nothing less then it's good
I would recommend this to a friendRated 5 out of 5 stars
Affordable home or school use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price for a home use laptop. Works right out of the box affordable and no speed issues for using office products or casual browsing. Definitely not a professional programmer or gaming system but if you are looking for an affordable home or school use laptop you won’t be disappointed.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 4 out of 5 stars
decent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it can do your usall stuff but it has less storage and only 4ram but its still fine overall
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst computer I’ve ever used. It takes a year to connect to a website, if it even does…. I usually get the popup that says “this page is not responding.” I’m now stuck with this piece of crap because Best Buy only allows 14 day returns. Very very frustrated
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great for the price. I really like the rose gold color. It gets the work i need done. I use mainly for school and work.
I would recommend this to a friendRated 1 out of 5 stars
Problems with shipping run around
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for this I have not received anything don’t know problem but I will get money back and go to staples to buy all the stuff that I would like to by
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Never Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks!!! It has from the first day i got it, but i delt with it because of classes and now half the keys stopped working my mouse one side is stuck and the screen is messed up.
No, I would not recommend this to a friend











