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Customer Ratings & Reviews

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$119.99
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Customer reviews

Rating 4.1 out of 5 stars with 5922 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Laptop's overall performance for everyday use, its portability, lightweight design, and impressive battery life. Many appreciate its convenient size, attractive color options, and overall design. However, some customers have expressed concerns regarding the processor speed, limited storage capacity, screen quality issues, and insufficient RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,922 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing and has been great for my daughters college classes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was running a little slow at first but now it’s running perfec

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price if you are looking for a computer for your student. If you are going to use it for work, projects, video chat etc I would advise a better quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came quickly and was everything is was supposed to be. Perfect for school or work.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I’ve ever owned. It’s painfully slow, crashes constantly, and barely functions for basic tasks. I expected better from HP, but apparently, they don’t care about the quality of their products or their customers. To make matters worse, Best Buy has been no help at all. Both HP and Best Buy keep passing the buck, leaving me stuck with this piece of junk. Save yourself the frustration and buy literally anything else. This laptop isn’t worth the stress, time, or money. Total disaster.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop!! It has everything I need and at a very reasonable price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Slow processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product for high school student but not for college. This product glitches when typing fast or trying to search the web.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap work computer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work and not expensive overall best purchase ever!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop low weigh carrying around school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking me some time to understand it but i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. So easy easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Will definitely buy again when needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it This is all I needed for just everyday checking different things

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Lasted Less Than 24 Hours...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say I'm disappointed is an understatement... I bought this for my oldest to do school work on, we picked it up 4/18 at around 11am, brought it home, set it up and it was slower but it worked. She did probably 5 hours of school work, put it away in the laptop sleeve and was done for the day. Fast forward to today 4/19 around 9am and it won't start. Its plugged in, the light on the left side is flashing like it wants to do something when you press power but that's it. It doesn't start, doesn't make any noise like its about to start, nothing. It would've been the perfect laptop for what she needed it for. UGH! Now I have to waste part of our day today getting it returned and either grabbing this same one (which at this point I really don't want to do, knowing my luck the replacement would stop working the day after the return window closes) or trying to find something else that doesn't break the bank. Very frustrating for this homeschooling momma!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice easy to use not so heavy picture super clear

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was very slow for my tastes. It says it can handle basic gaming, but for me it could barely even handle videos!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price… Perfect for doing homework

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Definitely a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this is a perfect 1st laptop it’s great for school and a great size

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great littke computer. Easy to set up. Use it to do my office work when I go out of town.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use. Purchased it for my nephew.

    I would recommend this to a friend