Customer Ratings & Reviews

Just what I was looking. Perfect size very fast...

It’s good for the price. Works with no issues. I use it for work and personal

Very good machine am really in love with will get one for my daughter

Good Laptop. It seems to do the job. I am using it right now.

when i had this computer it did the quality i need to get my school work done

Laptop in Perfect condition and working/performing to expectations

Purchased for daughter to use for zoom meetings. Excellent color/display and screen size. Easy to setup and use. Comfortable to carry away from home r/t its light weight, small size. Screen size still large enough for ease of viewing without eye strain.

I really like this laptop. It’s easy to use for someone who is not great with computers.

The computer is to sensitive to the touch! Screen working on disappeared while typing,

Good laptop for the money. Don't expect lightening performance. it does the job as a travel laptop.

My wife needed a new computer for her work and this was a perfect price.

TOTAL trash. Do not buy this laptop. It's frustratingly slow, and it cannot keep up with the most basic of tasks. I'm no computer or laptop snob, but this shouldn't have even been made it's so awful. All I wanted it for was to write in Word for school and to navigate a few secure websites. It took 20+ minutes to open tabs. It doesn't respond and seems to forget you initiated something (clicking on Windows button, etc). Returning after 1 week. Do not waste your time or energy on this. It would work better as a prop on the set of a play than to use as a computer.

I LOVE MY COMPUTER! Changed my life! Definitely 10/10

Purchased as a first laptop for my twins as they entered college Aug 2023. For the price this computer works great. Of course, its larger than what the average teen likes but its has nice graphics, touchscreen and it get the job done!!!

So far so good. It is user friendly. I purchased this item for school and business and it is working out just fine.

Bought this HP laptop to replace an old Dell laptop. My primary uses are web searches, email, MS Word and Excel, and photo storage. It is faster than the Dell to respond and much faster to boot up. It was a great value for the money and the Geek squad setup made the transition very simple.

Computer is really slow and can’t keep up with my normal day to day task.

The best store in the world. I love shopping at Best Buy.

Love my laptop. It is great for what im using it for. (School)

Nice looking but hard for me to work on because I can't get on to Google using this computer. I am old and forgot a lot of my computer know-how. I am trying and trying to get this computer to do what I want it to do but still having issues. I have asked for someone I know to help and me.