Customer Ratings & Reviews
- Model:
- 685K3UA#ABA
- |
- SKU:
- 6499942
Customer reviews
Rating 4.1 out of 5 stars with 5922 reviews
(5,922 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and lightweight design of the 14" Laptop. Many appreciate its battery life, size, and color options. However, some customers have expressed concerns about the processor speed, screen quality, and limited storage and memory.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
nconradpsi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great basic computer...it does not have a big hard drive, so software applications are limited, but for the basic person who access the internet, e-mail, MS Office, it is great. You will need a thumb drive to store data or use the Cloud, but it is all I need.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 4 out of 5 stars
Good basic purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with just 4gb of RAM. Good purchase for a basic laptop.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delighted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my order and item, product and service.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop-exactly what I was looking for-perfect size
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, fast, safe, friendly, recommended
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 4 out of 5 stars
Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for work it’s a good computer just don’t need it anymore and I can’t return it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Use mainly for music and to make playlists. Does the job
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Just another laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the perfect size for a laptop. I'm happy with it..
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Cons mentioned:Screen quality
Rated 3 out of 5 stars
Ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, but the screen went out on me the first day
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for value. Fastest computer for the best price
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop exceeded expectations. Screen size was perfect.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice basic laptop , Great value for the price
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 2 out of 5 stars
Inexpensive and it shows!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and battery failed. Only works plugged in! To fix it has to be sent off for 3 to 4 weeks. Not worth it!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Cons mentioned:Screen quality
Rated 1 out of 5 stars
Broke less than a month after purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it was on Best Buy’s part or HP but less than a month after purchasing, the screen just completely went black, then it never turned on again. I took it to two places to get it fixed. The first said the motherboard was fried and the second said it would be $300 to replace the motherboard because there was corrosion. I refused to pay $300 to fix a $200 laptop so I ended up buying a new one from a different brand. Unfortunately Best Buy has a very short return period, so I’m stuck with this computer carcass.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer it works perfectly to fit my needs
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy Now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color delivered on time didn’t have it in the store and I had it within two days got emails on how to help me and asked was everything okay sales person was knowledgeable and helpful and got me to buy more stuff.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for work. It’s easy to put in my bag and go. It does lag if you have to many windows open. Ex: I was on a zoom meeting and had PowerPoints up and it started to lag. Other then that no problems. I’m purchasing another for my sister for school.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, its light and fast. Its perfect for school
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Bought it a year and still works great!! I will admit I’ve dropped it a few times and it still works great!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Vic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A thrifty way to have a laptop that does what I need.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend