Customer Ratings & Reviews
- Model:
- 685K3UA#ABA
- |
- SKU:
- 6499942
Customer reviews
Rating 4.1 out of 5 stars with 5923 reviews
(5,923 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the 14" Laptop's overall performance, portability, and lightweight design as positive attributes. The battery life, size, and color options are also well-received. However, some customers have expressed concerns about the processor speed, screen quality, and limited storage and memory. The amount of RAM has also been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
SLOW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with this laptop at all. It runs so slow and freezes each time I've logged on. I guess for the price what can I expect. I want to toss it already because I can't return it...very disappointing. I just wanted it for the basics like browsing and paying some bills online, can't even do that. I should have read the negative reviews before purchasing.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Blue Hp
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color this my favorite laptop. First and last laptop I will ever get
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
the best service for my business equipments
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With My Best Buy Total™ membership I got a lot of benefits and savings, and the Geek tech support is amaizing and 24/7 !
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 3 out of 5 stars
Good computer for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted a cheap computer for school and this computer does just that. A bit fristrating when the computer freezes momentarily but for the price, its does its job.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
HP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device for the price! It's not the fastest laptop out there, but it does great work for the price.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Grea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Absolutely amazing for any online work. I use it to work from home fast quality Internet, and loading.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Work Laptop Wouldn’t Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display for this device was nice and so was the color I got it for (white); however, this laptop was not very fast at all. I wish they wouldn’t continue to make laptops with a Celeron processor when it performs that badly compared to if you spent 100-200 dollars on a better laptop, almost feels like I’m being punished for wanting to save money.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellant customer service everyone was very nice and caring,Great job by everyone
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Screen quality
Rated 4 out of 5 stars
Good Basic Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic computer that serves its purpose of general surfing, creating docs, and email. The construction of the laptop is not very sturdy but still looks nice. Great price point.
I would recommend this to a friend Rated 3 out of 5 stars
Just for basic used
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is for basic used not for play games maybe just homework and watch videos online and still sometimes get frozen
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect budget friendly unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful starter laptop for any student or someone wanting basic computing functionality
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied with the speed of this device. Brand new, out of the box and it takes forever for pages to load. Very frustrating!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Bad Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty slow laptop. Didn’t want to load and takes centuries to search something up.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Gift card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the laptop I bought was of the exceptional quality and the service was second to none.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Laptop deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a laptop and quickly looked online and found this laptop. Excited.
I would recommend this to a friendRated 5 out of 5 stars
Kid friendly use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything my son needed for school work and projects .
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Wonderful laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful laptop for the price. great speaker. crystal clear screen. good keyboard fee. very attractive and light weight
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop sucks it is so slow you’d think it was 20 years old or something. But I guess ya get what you pay for
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Lab top
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy how easy it was to order and pickup when it was ready. The salesperson was a wonderful help
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast nd easy very good customer service was looking for wat my 10 yr daughther was looking for
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend