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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,099 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, already had windows 13 and it’s super convenient for my work duties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design, fast and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and simple to use, has a sleek design and overall a very nice product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 bad ones within a week

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one purchased 7/30 worked giod, but when i picked it up while in use, screen would scroll, vidios would fast forward, pages would change. Exchanged it for another one. The replacement slows down and comes to a grinding halt after about 5 minutes of use. I had an older version of this laptop that was about 3 years old. It always worked great, untill ot got filled with water. HP, you better step up your game!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aww I actually love my computer it works fast and smooth, I’ll always choose Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 6-year-old son to use instead of my cell phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable cute laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer for the price. I home school my children and its perfect light weight gets the job done ! The overall features i mean for the price its awsome !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moms Christmas Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my mother on a Christmas deal. It does exactly what she needs it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. The laptop works like a charm. I would recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price thank you for having on sale & quick delivery

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, not a lot of storage but I knew that when buying. Delivery was extremely fast. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it has been the best laptop i have ever owned and it lives up to its expectations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop for the price and my personal needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with first install but got through smoothly after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The color was great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my younger brother for school and it has now gone through 2 kids. Very durable.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice computer for basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Compact, great options and works smoothly. The only negative would be the keyboard buttons which are cheap plastic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Christmas Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally, wouldn't recommend this computer. I purchased it for a gift and was informed that it was super slow. And it's brand new! I bought it originally for the color because that's what my family member requested who only intended to use if for things life email and searching the web, but even that seems to be too much for this computer. I am a fan of HP and will now have to look at some other options because this is just not it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and the quality of it and like the name of it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, kind of slow for what I’m using it for (work and school) so don’t know that I would recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for programming at work. Average laptop but works excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    not quite right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pages continue to freeze and not respond frequently...I'm unable to download the 'free' anti-virus included in the price. can't use FB messenger suddenly and unable to find a fix.... otherwise, it's worth what I paid.

    No, I would not recommend this to a friend