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Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,075 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I’ve ever owned. It’s painfully slow, crashes constantly, and barely functions for basic tasks. I expected better from HP, but apparently, they don’t care about the quality of their products or their customers. To make matters worse, Best Buy has been no help at all. Both HP and Best Buy keep passing the buck, leaving me stuck with this piece of junk. Save yourself the frustration and buy literally anything else. This laptop isn’t worth the stress, time, or money. Total disaster.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does exactly what I need it to do. I am happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for basic needs, nothing fancy but good quality for good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Puchase 10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it was very helpful very cheap and works grest i still have it 2 years later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go for the price I paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a cheap newer laptop to replace a 2008 model Apple laptop. Don’t us it for much but old one would not update any programs. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love how long I can use it on a full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product for what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for what I needed. Does exactly what I wanted. Performance is good and I’m very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lightweight option even for Linux

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer for lightweight work. I bought it mostly to take with me to restaurants or libraries etc. because it's cheap enough I'm not worried about spilling drinks on it, or someone swiping it. I didn't even bother trying Windows on it because Windows is not my favorite. I however did put Linux Mint 20.3 on it (non-Edge version), with encrypted LUKS storage. All the hardware is recognized out of the box, including the WiFi and Bluetooth. I reduced the amount of swappiness and switched the /tmp and /var/tmp filesystems to use the "tmpfs" to reduce the amount of churn on the eMMC storage. There are only a few oddities so far: the keyboard occasionally will rapid-fire when you type a key. Sometimes have to restart the Bluetooth service. Also the trackpad sometimes just fails to respond. These are most likely Linux driver/firmware issues with this particular hardware most likely because it's cheap bottom feeder stuff. Sometimes "dmesg" shows some weird errors for ACPI and other subsystems. Sometimes it gets stuck in the LUKS unlock boot-up, requiring a Ctrl-Alt-Delete. But I can work with these quirks. The battery life is PHENOMENAL, which it should be with a 6 watt CPU. The screen is actually really good, too. And the speakers are rather good for this price-point.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    VERY GOOD FOR THE PRICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: it is medium sized computer but lightweight, it's not a Chromebook,the price was perfect for this particular device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive computer for a 77 year old to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use my laptop for homework and it works really will, i love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works amazing never had any issues I recommended you this computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Am impressed with the performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works fine,very fast speed,picture quality is excellent battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this labtop for 3 years Already and it’s still in good shape and works great still

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 14in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from my 8 year old son for music production. HE LOVES IT ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is user friendly. Set-up was easy, a great deal for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and perfect Christmas present. Everything works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my everyday needs. Easy functionality and looks and feels good quality

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It is light. Has a great display. Fast.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for school purposes. Pretty basic laptop sometimes runs a bit slow but overall a good basic laptop.

    I would recommend this to a friend