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Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 6,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    This product good only ...........................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product good only ......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for online classes and its perfect! Beautiful rose gold color, perfect size, runs really well. I recommend this for any student or to anyone who doesnt need a beefy laptop :)

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer because I didn’t have a PC and needed one for something my ipad wasn’t capable of. It took almost 30 minutes to load the application i needed onto the computer, and another 30 minutes to extract the data from my iphone. The computer i had 15 years ago as a freshamn in college was literally 10x more effective than this machine. I didnt expect much for the price, but this was shockingly bad. I also received an alert that the storage was full after downloading 2 applications from the HP store. Im sure i will never turn it on again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14 Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP—14 Laptop—Intel Celeron—4GB Memory is a great investment for using as a backup for PC issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop gives you just enough of everything to complete your day to day schedule. it’s very easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all Best Buy accomplished the goal of keeping the customer satisfied. Beat Buy has done well not just in product but with the way their staff handled themselves very professional five stars Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    Not Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer doesn't come with enough memory to install stock updates. it's a $250 brick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open-box purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent deal and most convenient. With this purchase being an open-box item, it came in great condition. It was a lucky find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work. It was useful for all the apps I had to down load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for online school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out perfectly for online school. I am using this in the meantime for school and as soon as a graduate I will buy a better laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my teenage daughter. She wore out her last laptop and this one is a very stout product. Great screen colors and responsiveness. I couldn't be more happy. Especially for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Ehh... mediocre.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. I had to uninstall Google Chrome because it completely froze the computer up. It is much better now, but it still isn't the best. It's a decent basic laptop for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodmorning, This is a great product for the price. It was a Christmas present for a family member. So thank you Best Buy for making the holidays great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Was used for college courses and it was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable laptop for school or work. windows S mode, so you can only download Microsoft apps/ and Edge browser is only downfall , as I favor the Chrome browser. No back light keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest store in location

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always in need and this location never fails to have in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was ready to use and the product is exactly as the pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am deeply in love with this item. It’s in gray quality great condition. I’m able to to get my schoolwork done I’m able to do wonderful things with this computer. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer.....................................

    I would recommend this to a friend