Customer Ratings & Reviews

I'm not going to write a review just to get a gift card, (but it would be greatly appreciated) I got this laptop for a Black Friday sale (2023). It has been slow the entire time I got it. It's not the internet, because I have high-speed internet. I would like to return it but I fear that I will not be allowed based on how long it has been since the purchase date.

I have another one of these that I bought two years prior that works quickly with no issues, I don’t know what they changed on this new one, but it’s super slow and takes forever to load a page with constant error messages, probably due to all the 100 junk apps they include on it that you didn’t even ask for. Sad that we can’t even make our own choices in what we do with a laptop and what we have on it. Stay away from HP. Another laptop that I purchased right before this one just kept turning off on its own for no reason, also an HP.

Great product friendly service. Easy pick up. Thank you!

I find it to be a very good and lasting brand and I have no issues with the purchase. I will continue to make my purchases from Best Buy they are quick and efficient.

Very reliable and very quick laptop for basic needs.

So far, I am very happy with this economy priced laptop. I’m leaving a review because I depended on the reviews before I purchased. I love the white color! I love the way the keys punch on this laptop!! So far…no complaints!

My laptop is great. Really enjoying! My first HP and it does it all. I do just a few projects each week and this is the perfect laptop for small projects.

I was worried that for a cheap laptop it was going to be slow or breakdown but it has been reliable and has worked with completing school work and homework. Very satisfied with purchase.

Great laptop had for a year now definitely cost friendly but definitely is great for the price you can get work done and etc. runs smooth and have no issues

My niece loves her new hp laptop. She does all her school work and watch moves and play games on it all the time.

Works perfectly fine. Perfect for the price. I do mostly school work on it and have had no troubles at all. Fantastic! Not to mention the rose gold is pretty :)

This computer was an upgrade for my daughter for school. It is much better than what she had before, with more storage and faster speed. She loves it!

I just needed a basic computer to run spread sheets and do our farm inventory on. This works perfect for that. It will play youtube videos and allow be to do research as well.

Works great for school work. There is no lag when operating Microsoft Office with multiple tabs open. I highly recommend.

This was a great buy for my parents as they do not need much other than checking mail and doing some bulls and whatnot. Definitely a good sale price and worth the money.

This laptop went to my younger daughter thank to the guys at the Hialeah location

I love hp so I purchase one for my granddaughter who's leaving for college soon. I just a good product and their customer servie is great.

I bought this laptop for school and it’s honestly an amazing laptop perfect for school I hate the color but blue is all they had other than that 10/10

The PC is incredible, I enjoy how fast it is, how it saves my data, the size. It fits everywhere, easy to charge, connects to Wi-Fi quickly. Very awesome product. I highly recommend!

If I could give this computer a Zero I would. I has the worst experience with this computer. I turned it on, set it up, and the next day it began clitching with no avail to turn back on. Returned it the next day. But I alo bought nother one and that one kept reading website not available, wait or exit. Not a good computer. The processor is extremely slow.