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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 6,089 reviews
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came preloaded with so much stuff that it only had 13 gb of memory on the hard drive. After deleting the preloaded stuff it only had 22 gb available. The screens viewing angles are trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Works perfectly for my needs, good amount of storage space and a pretty good quality of screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and reliable. Great for college. They didn’t try to sell me something that wouldn’t work for what I needed. Didn’t try to over sell me either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for work at last minute. I didn't want to spend a fortune. The speed is great, the color is beautiful, it's light weight and not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m able to keep track of important documents on it and create all the spreadsheets I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying the laptop. It has walked me through the setup and made it all so easy. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple yet perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sister need something simple to pair with her Crikut machine. I grabbed this one for her. It has not let us down. Goes above and beyond the call of duty.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Serves it’s purpose but slowly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, save your money and get something with some horses. It serves its purpose for now but definitely looking for an upgrade soon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop last year for my boyfriends birthday (his birthday is in November) and when he got it it was super slow and now it doesn’t even work it turns on and that’s it we never got to even use it fr we cants go on the internet we can’t play games on it we can’t do anything I wasted my money period and they wouldn’t even let me return it smh don’t buy this you’ll be disappointed fr

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent especially with my college school work. I would 100% recommend for just browsing or school work. Definitely gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this chromebook had a separate number pad, it would be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my studies and work life. If you want a good laptop for a reasonable price this is it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the keyboard was larger and had number keypad to the side but such is life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with my new laptop it’s working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a laptop that wasnt too expensive, and i found this one, great laptop for the price, fast, exactly what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and fast speed. Does great for my online work and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and I have to say that Impressed with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lappy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Client loves it! The screen is nice and large and the processing speed is great! 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy items online and VA health Programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 14" Laptop that I bought is the best thing I did it has help me out a lot, on buy items for the internet and helped me on the VA health programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College bound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for Christmas Works great no issues She wants to use it for college courses online of course

    I would recommend this to a friend