Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6085 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 6,088 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very Slow

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in place of my old Chromebook and it’s really slow but that’s what you get for the price lesson learned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer that didn't have chrome so I could use it with my cricut this one fit the bill, so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow Load, Not for College Students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to return this laptop. I purchased it for my son who was leaving for college. It was super slow and the pages took forever to load. Upon returning it, we checked out the one in the store that was on display and it was the same response time. This is not for people that need instant gratification nor is it for anyone needing to get to a webpage in a timely manner. If you have time on your hands...this is for you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little laptop. perfect for what it was bought for. Geek Squad was super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer? The only thing is the storage isn’t that great but other then that it’s a good computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my girlfriend. She was in desperate need for a new laptop. She loves it! It's small and easy to carry around.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    It is what it is

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the simplest and slowest computer offered....it is also the cheapest. I knew what I was getting when I purchased it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, I am using it for my professional work as an educator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Hp

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color this my favorite laptop. First and last laptop I will ever get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed with the product or service I received.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to obtaining my Bachelor's Degree. Just wish it was a touchscreen, I keep touching my screen thinking it is lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly as described, it came quite quickly. Overall it's a really nice computer for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my husband and he absolutely loves it! Very easy set up and easy to maneuver. The color is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my little one and she loves the pink! Makes doing homework alittle more bare able and runs good for regular school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works so great I recommend it to my friends who also brought some the price of them is good

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good value laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, useful, low-end laptop does everything needed for works - office, internet, etc. If you keep all your documents on the cloud, the low amount of storage isn't a problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was intended to replace a Dell Inspiron. However, I can not transfer the old computer info to the new HP because MicroSoft requires me to renew the old units license. The new HP has its own license so I do not have an up to date laptop. Also, the ability to locate user functions baffles me and HP dupport has been minimal and ineffective. Back to Apple for preferred tech!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer. If you use it for basic computing or for work i recommend. It’s fast and great processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop purchase and I am EXTREMELY happy with it. Lightweight and easy to use. Very grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is super fastand easy to use, and the definition of the screen is incredible.

    I would recommend this to a friend