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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6079 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 6,079 reviews
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for what i needed it for. Love the color and everything about it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen had a line down the middle of, it so needed to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I can ask for better then apple yayyyyyyy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it!!! it’s so great!!! i had mainly got it for college and it’s a really good laptop for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's rly sleek and light weight. The motion and smooth glide of the pad is very helpful in times of multitasking projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s very slim runs good does what I need I like it better than Lenovo that I had previously

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Great size, but unimpressive performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta admit that I wasn't crazy about this computer, even if it was only $250. Very slow. Ended up upgrading (but at least Best Buy has a great return/exchange policy).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one in the store are always do helpful and they have a great personality and always do respectful

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my teenage son. It is very slow and not what I was expecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lap top for the price. I didn't expect it to be near this good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when I bought it to people in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a training computer at the office. It does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products all the time im fixing to purchase another item soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i would buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a pretty great computer, my only issue is the memory on it compared to my old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this laptop was great for the price and the store was amazing at check out I got an open box originally and they gave me a new one thanks Best Buy crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday use laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been crucial for my job search and online classes, its been exceptional for its purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop for this granny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop in a hurry and you did great helping me pick one out. does everything I needed it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop just for doing assessment for my second job. Despite the negative reviews, i bought it anyway because it was cheap. It is very slow to the point i thought it was my internet. I’ll b returning this laptop and i guess i am going to spend the extra money to buy a decent laptop that i will be using for a 2nd job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop reliable and faster than other laptops in the same price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nonstop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my eight year old grandson who loves it. Hard to get him off of it.

    I would recommend this to a friend