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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6078 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 6,078 reviews
  • Rated 5 out of 5 stars

    Indigo blue 14 inch laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's a great item and I really loved it so much

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don't let the price fool you, don't buy it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving the laptop one star only because it looks nice. I'm usually someone who is big on quality, but I needed something quick for a project and couldn't use my MacBook, so I just went with this. I figured I would give it to my son after. It has to be the worst laptop i've ever used. It's so slow and there's nothing even on it. It also freezes a lot. Don't buy this!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices for kids to use at school. Would recommend ten out of ten

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graduation gift that is perfect for college. Works fabulously with Microsoft products. The price was a major contributor in the decision to buy.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    HP computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow I do not recommend this p RT oduct

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Hayes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new laptop you guys were very helpful in helping me pick up a nice one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and operates great!! Love my pink laptop it’s so cute and works amazing!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Extremely Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY slow. I realize that it is an inexpensive laptop but expected a little bit more speed. It drags ….

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very slow and glitches. Only had it for maybe 2 months. Gets the job done and can’t beat the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has worked great for me. It is a very Good computer and affordable in price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jims laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was starting to have problems so I was checking around and found this one. Good value for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In a pinch notebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight good for small projects, video calling quality was ok camera is a bit grainy but it works. Love the blue color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two thumbs up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just your basic computer. perfect for me not fancy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally would recommend this laptop, great size best of all it’s rose pink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relearning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's first laptop I've had in years. Good to restart learning the laptop rules. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for my computer needs and Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff! No problems or complaints. Excellent start up and shut down. No crashing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent image quality and the battery lasts a long time it doesn't get hot I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color the features and the quality you definitely get more for the bang for the bucks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth the headache in my opinion. I was laid off recently and needed a new personal laptop to work off of for resumes and interviews. First day I got the laptop I set it up, it was freezing on me. I have yet to go a day using this without it freezing when working on it. I was just using Microsoft word, that comes with the computer, and it’s glitching. Saying something that is “14” point font is “10” point font, when it’s clearly not, the format painter wasn’t even working properly to help me fix it. It’s constantly freezing on me and I’m doing the BARE minimum on this laptop. I restarted the computer and went to go to my LinkedIn profile and it froze instantly. It’s not like I have 3 internet broswers open am with 17357227 tabs, I’m working with one internet browser and 1 tab at a time and it still freezes. And don’t say “oh maybe it’s your internet” It’s not my internet because I have the highest internet possible for home and I’ve never had issues before when using my old work computer. Spend the little extra money and invest in a Better laptop. This things trash.

    No, I would not recommend this to a friend