Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • hp HP 14" Laptop Best for entertainment and personal use - . - nE - Sa M A a - - - 4 - - - 2 - Ja - - - + - g - - - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Left. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 1. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 3. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 4. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 7. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 10. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 11. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Alt View 12. HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White.
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Windows 11 Home video 0 minutes 18 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White

Model:
14-dq0052dx/685K1UA#ABA
SKU:
6499749
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,089 reviews
  • Cons mentioned:
    Processor speed

    Very slow

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use at school. Extremely slow. Had to return.

    No, I would not recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, haven't had it to long! Seems to do the jobs I needed it for!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Not functional

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a basic laptop for my kid but this thing hardly functions. It’s so slow for even basic tasks causing frustration every time. Best Buy has such a short return window and accessing support will cost more than the laptop did so I’m now stuck with a non-functioning laptop. Such a bummer!

    No, I would not recommend this to a friend

  • Affordable laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school. I got this for my son and he loves it. Nice color too. Very sturdy

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Don’t recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slower than my older laptop from day one, you get what you pay for.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    No, I would not recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop because it have all the apps i use for school and its super easy.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, and i love the commuter. It is exactly what i need.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

    I would recommend this to a friend

  • Travels well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small travel laptop. Fits in my carry-on luggage perfectly.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    The worse laptop one can get.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, the worst buy ever done in my life. Did now work at all, there atrocious connectivity. Couldn'tt return it, upsetting.

    No, I would not recommend this to a friend

  • 100% recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves it would def recommend

    I would recommend this to a friend

  • Hp

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for school and very reliable and affordable

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend

  • Rose gold laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my rose gold laptop. It is the best thing that happened to me.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    I would recommend this to a friend

  • Great for Students

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer for students, it is fast and has everything I need

    I would recommend this to a friend

  • Just Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer just slow. Wanted it just for all my photos i have & lets just say i need to find a better one. Tried returning and was told no eventhough i was going to switch out for a faster one., now just stuck with a computer i think my kids chromebooks are fatster smh Just to think first time customer too.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

    No, I would not recommend this to a friend

  • To stay in touch with work or school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A device you can take in every trip you need to do solve some issues from work or from college.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop!! It has everything I need and at a very reasonable price.

    I would recommend this to a friend

  • Good laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice and afordable.Kids like it so much.Very functioning at all

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for work. It boots up quick and loads web pages fast.

    This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

    I would recommend this to a friend

  • Pretty laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for speed very heavy duty an works for on the go work

    I would recommend this to a friend

  • HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend Hp makevyhe best products

    I would recommend this to a friend
Page 219, Showing 4,361-4,380 of 6,089 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.