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Customer reviews

Rating 4.1 out of 5 stars with 6089 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 6,089 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good but first time updates take half your day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light and efficient. Great that it came with a year of Office. Only downside was the updates needed for first time laptops was almost 6 hours. Just wish i was informed so i didn't think my computer was a dude out of the box.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality, Storage capacity

    Rated 2 out of 5 stars

    Wast of Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for more than a year and is a horrible laptop. I have to buy another LT soon. The plastic sides cracked and when carried by the corner distorts the screen. the time needs to be sync manually several times a day, no it will not do it automatically. it does not have enough storage i have to keep saving my photos to other sources. The cover sticks and does not close, the keyboard always stick from the first day i owned it , i keep it very clean. please don't wast your money on these basic HP, the eMMC is garbage when it dies that is it, there is nothing you can do. Buy an SSD laptop. I do not recommend this laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great convenient laptop and light weight great for everyday use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop is good, Windows is bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for what I needed it to until Windows/Microsoft kept inflating the storage and memory with it’s bloatware that they call “software updates”. Upon startup as well as trying to do anything simple online, it would freeze or lag constantly with Task Manager reporting that 90% of the CPU and 98% of the 4GB of RAM was being used but unable to report on what was actually taking up all the space. I also experienced storage hardware issues where it would say the storage was full or nearly full while, again, being unable to report what was taking up so much room. I intend on replacing it with a laptop that’s much more capable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Cheap affordable. Very sleek design. Very usable. A good budget laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not suitable for heavy work useful just for browsing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the the price if you don’t want to brake your wallet a little slow but works good and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent Little Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good very basic laptop for web access, Zoom calls, and word processing. It's a little slow, but for the price, it's a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an inexpensive computer, and it does everything I need it to do. I got a great deal on my laptop and I'm very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great this far Love the color and does everything it needs to do for my craft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very budget friendly option. Works great for everyday tasks. Browsing, streaming, etc. Wouldn't recommened for intensive gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop impresses with its robust performance, vibrant display, and sleek design. Ideal for both work and leisure, it offers a seamless multitasking experience and long battery life, making it a top choice for users seeking a blend of functionality and portability.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pretty low storage capacity, overheats within minutes, a slow start up time and feels pretty cheap. I bought this for college and it's worked enough to do it's job, but I don't think it'd be good for anything other than doung some shool work, and even that's pushing it...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A Good Quality Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does what is needed for me. I just surf the web and pay bills. I don't spend a lot of time on the computer so for simple use I think it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great for a simple computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great if you only need to run a few programs. Not a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    overall review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, once it updated, it ran well. Good size for a small desk area

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The general look and feel is good. The touchpad keys are good, the screen image too is very crisp. It's good value for money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow but gets the job done, love the color and lightweight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop with great styling & decent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience largely depends on what we use the product for. For me, i needed a laptop for my day to day use (mostly net surfing, emails, Zoom etc.) so didn't wanted a high end configuration laptop. The HP model perfectly fit my budget and also scored on styling. While i can live with the 64 gig in built memory, the only improvement could have been slightly better performance. Overall iam satisficed with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. In general, I like it and am happy with it. It did say I would have Microsoft Office for free with the purchase of the computer, but I have not been able to activate it.

    I would recommend this to a friend