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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 6,099 reviews
  • Rated 2 out of 5 stars

    A disappointment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it is slow but it could just be my Internet. I like the size of it. It's easy to handle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just don't buy it ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please add some money to it to get something better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter 4 days into it it stopped working totally

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verrry slow computers i dont like it at all. You get what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough storage space but it’s really good if ur just getting on the internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two year laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology being outdated the day you buy it, this is a perfect price point for a new laptop for various business items every two years, the wife likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great smaller laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this small laptop. It's small enough to carry anywhere, but large enough to be able to see the screen easily and to use the keyboard easily. I use an external drive for the majority of my files because I go back and forth between two laptops and a desktop and thus take my files everywhere I might need them. The color (rose gold) of this great small laptop gets many complements, and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good Value!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary ------- This is a good laptop for my son to work on the school assignments while at home. The 64GB is sufficient as he does not store files locally and works mostly off his google classroom. 8GB RAM is sufficient to make sure the laptop is zippy for the day to day needs. For the price its a great purchase with a fantastic display Pros ---- 1. Price, very inexpensive 2. Backlit Keyboard 3. HD display with microedge 4. lightweight at 3.2 lbs Cons ---- 1. Very basic - mostly surf the web or kids school needs Details ------- This is a very basic laptop which will serve the purpose of kids using it with school work and that's what my son got it for. The display is pretty good with HD (1366 x 768) and microedge. The operating system is windows 11 home edition. The laptop itself looks to be well made with quality plastic and its light weight with just 3.2lba The battery life seems to be decent and it has the HP fast charge capability with 0 to 50% in 45 minutes which i think is pretty decent The laptop also includes a 720p camera for zoom calls for school Overall for the price, i would buy it in a heartbeat.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Hp laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its slow its a nice laptop to use for the basic things in life

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not sure if this is a good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps freezing up and taking to long to load things

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I guess but it’s incredibly slow and and downloading apps is a pain

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow and glitchy - would have been great but you get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Not my cup of tea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen glitched within like 2 weeks of using it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is super slow and I haven’t installed any apps. Even with good wifi it can barely load the pages

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Labtop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in February 2023 and now it’s is not working . Bought one in 2022 and it’s not working either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Crape

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow not very responsive....wish I would have bought a Chromebook

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Business Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow computer. My cell phone’s processor is faster.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money down the drain!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT RECOMMEND. This laptop has such a horrible lag, constantly freezes. Any basic function that you would use it for it doesn’t work. Attempted to open web browsers and it just spins or crashes. I’ve purchased a laptop in the price range(acer) in the past and it worked amazing. This particular laptop was a waste of money. Especially since my return window has passed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed! It is very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase 2 of these laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.

    I would recommend this to a friend