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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 6,099 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My nieces important and special gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a gift to my niece and still working very good was a gift do to there Harley have money to eat but my niece work hard to study and that why I divided to gift this gift to her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop in Snowflake White, and I have to say it's been a pleasant surprise. The sleek design and the snowflake white color give it a modern and clean look. While it's not a powerhouse, the Intel Celeron processor and 4GB of memory handle everyday tasks, web browsing, and streaming quite well. The 64GB eMMC storage is adequate for my needs, and the laptop boots up quickly. The 14" screen is a good size for both work and entertainment. Overall, it's a great budget-friendly laptop for basic computing needs. The only drawback is that it may not be suitable for heavy multitasking or demanding applications, but for the price, it's a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Haven't found anything I dislike about it. It's so nice and light and I'm glad it has Windows 11 and not Chrome OS. It's the perfect size for portability without being too small (like a tablet is).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 14" Laptop was exactly what I needed. So was the cost for the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very durable and good for the daily use!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great Value Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good laptop for the price point, handles the standard computing tasks. Cons: Takes a while to get fully up to speed after restarting. Struggles with video calls, just not enough memory to run a video call and other applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for our daughter for Christmas so she could use it to learn about the windows operating system and do coding. It does everything she needs it to do and she is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great deal for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . My laptop works with excellent speed, and for the price, it’s an amazing deal. I love it! I use it for work, and the battery lasts me an entire workday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oopsy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great computer a few iff things but what can u say for a used already owned once computer left in a hotel room when running away

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, I can do any task I need to. It is perfect for me light weight, and easy to use. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is diffidently a beginner for elementary student who are just learning how to operate this device. Finically funds were not available to purchase a system with more bells and whistle. The price was reasonable for what the system capabilities were. I would recommend this unit be purchased by beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer its very nice. It's better on traveling I can leave my desk top at home. The battery last a long time it's light and very fast.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    For the price, its pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as gift for sisters new job. I had an BIG issue with the s mode feature when setting up. The computer was SLOW opening apps took over 6mins and crashing repeatedly an 2 hrs after purchase. I decided to turn it off which it says is permanent. The laptop is working GREAT NOW, with no s mode. My nephew has also bought one for school, also had to disable s mode. S mode made downloading google browser which is what we use very difficult, once disable I got their default browser switched to google. The drive size is a concern but bought portable drives for them, for extra space. Its a nice basic laptop for the price. I have recommended it to my other sister and niece for a better school computer. This is not a chrome book, thank god

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for travel or relaxing at home.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow but does the job. Make sure to upgrade the RAM from 4 GB to 8 GB to ensure that it is actually usable for something as basic as work or school, though, since 4 GB struggles to boot and open apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Poppi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small computer. I bought it for my grandson as a birthday gift. He’s only 7 so it’s a starter laptop. It didn’t break the bank and he can use it for school and play games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Little White Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for where i need it. Love the color. Very fast and easy to use. I use it run a particular program on a cutting maching and it

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 3 out of 5 stars

    Decent but slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very light weight and sleek. I love how easy to use. However after applying the updates to the laptop, it seems to be slow and lag after logging in. It gets frustrating when trying to open multiple pages and open simple apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a laptop. Saw this smaller one for a great price. Also received a tablet for Christmas. So I can switch back and forth to both now. Always have purchased HP laptops. Easy setup and to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid little laptop for the price. (Mine was on sale for $200.) No frills, and the keyboard is not as responsive as more expensive models. But perfect for a back-up or travel laptop when all you need is Office and other reasonably resource-lean work programs. Not much memory, but it has an SD card slot to remedy that.

    I would recommend this to a friend