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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,099 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop thinking it was going to be awful because of the price point. I was wrong. Works great, does what it should. Battery life is decent and it’s pretty fast. Overall happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lap top for my Granddaughter and she absolutely loves it i would recommend it for all and the price was great .... Thank you Best Buy for making my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I got it for, which was school.!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for school! It works for exactly what I neee it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy kids recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my laptop it has worked overtime for me it doubles as a tv until I can get a new one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop overall. Bigger than I expected. Great battery life. Haven’t experienced any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as much as I paid for it I can’t really complain. Just wanted something better than a chromebook for my daughter. Did what I needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP LAPTOP IS PERFECT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 14'' LAPTOP. THIS LAPTOP WAS A GIFT TO A FRIEND, AND THIS WAS A WONDERFUL IDEA. AFFORDABLE, EASY TO USE, AND LIGHT WEIGHT

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Homework laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically for classwork/homework. I just needed a basic windows laptop and this was the best deal available. The screen quality is okay, it runs slow at times in certain rooms of my house but that’s probably just an internet problem, not a laptop problem, and for the most part, it’s been doing what I need it to do. It gets the job done and there’s no complaints aside from the image quality which isn’t a big deal since I only need it for homework.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perefct for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance laptop for my Sales Associates needs. The price is on point for the quantity we use and all of our operating systems comply.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Inexpensive Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive laptop . Works great, battery last long and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A huge gain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Its exceed my expectation. Initially, I thought it was going to be a cheap product but it works well and compact at the same it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop it work very for what I needed it for it get the job done

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful to have received this for a Christmas gift. It is just what I need to get through school. However, the keys are a little harder than expected but it will suffice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good for $200. The thing that upsets me though is that it already comes with so much storage taken. You also have to constantly stay up to date with updates or it’ll get slower.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer will do the job. Great color and functions for basic task.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good value and very presentable. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these laptops, one for myself and one for my cousin, as we are both college students. It has been a great investment because they perform excellently. I primarily use mine for school-related tasks, and it operates very efficiently. I have no issues or complaints with it, and in fact, I even recommended the laptop to my manager, who purchased one for her work and is also very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop no problems downloading simple and great performances

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works as intended. Easy to use for my child

    I would recommend this to a friend