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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 6,099 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use this to play Minecraft and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very durable.Efficient!Great product! I like battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good affordable laptop, i only use this for typing and web browsing. It is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! I got it for school and it's the best no lagging whatsoever and easy to carry around as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a great computer. I got it from open stock at a reduced price and there have been no problems. It is a basic computer that covers all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for classwork.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little machine for what I needed it for. I’m doing a medical coding and billing certificate online, and I require internet browser and an app from MedCerts. The computer runs both beautifully. I don’t use it for anything else. But it’s quick once I removed it from S mode, the Bluetooth was easy to hook up to for headphones and my mouse, and it holds a decent charge. I’d recommend this for anyone looking for a basic laptop looking to do strictly schoolwork and not much else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it got me through the semester, but can’t download what i need it to download

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    hp laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good. It has decent speed and starts and closes fast. The price is very good too compared to other laptops. Sometimes it just needs to update automatically. Also sometimes it refuses to open certain sites and download certain documents, but that is understood due to microsoft security, which is actually something good to protect the computer. The battery lasts long even if you are running videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, Better price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop provides the services we need it for adequately. Very sleek design, not much weight to it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop not the fastest thing in the world but for the price it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very Good Basic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My husband purchased this laptop for my mother-in-law who just needs the basics; Internet access, MS Office and Cloud storage, so this laptop fits perfectly for her.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Light and Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work so this was perfect! It is super light anthin. Charges fairly quickly and holds power all day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , bought it at a great price, great customer service as well

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    3 out of 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is the perfect size but it’s too slow. I took me 20’ to run any app so I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! I love it and I would buy it again in the future if I needed another one. I love the size and the color. Performance is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not gaming as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s glitchy. Bought for my son for Christmas and it goes white and the screen shakes here and there. It was also advertised under gaming. I am going to say bevuase it has Xbox gaming on it and came with 1 month free Xbox games but it doesn’t actually work for any games. Now that could be due to me being computer illiterate and not understanding the specs but also if advertised as gaming it should be able to game. Gaming is not solitaire. Kids want fortnite and Minecraft. Not playable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Great little entry level laptop

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    great for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop! it's suited my school needs great the past few weeks. the caps lock button occasionally gets stuck and it takes a minute for it to get back to normal, but other than that i love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for her sophomore year in college. She has only been using it for two weeks now. She hadn’t complained about it so far so I guess it’s working out great for her.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of using this computer. If you are not computer savvy, this computer is easy to navigate!

    I would recommend this to a friend