Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,099 reviews
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Very basic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with it from the beginning. The device is slow, had to do a lot of reboots at first. I have a desktop so I just need it to do online schoolwork and eventually I got it to function properly. I would say… definitely do your research and get a higher end better computer if you need a fast dependable laptop. Someone recommended this one to me and my husband and I was disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Sweet laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for work access and this computer does just that! It's easy to navigate and light weight!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Meh...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice computer. If you've got a kid/preteen who needs their own personal computer or a parent/grandparent that is bad with technology, this is a great starter machine. However, if you plan on actually doing work on it, get something else. This computer is slow when you have multiple apps open, it runs hard when you try to send an email, and it takes forever to troubleshoot issues. Its functional and can work for someone doing little to nothing on it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all for the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very decent computer for the price. It’s not really for gaming but documents and every day uses. Wish I could’ve found another color rather than white as it’s not my taste but still, for the price I couldn’t do better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was around 150 to 170 for that price in brand new condition it works really well cant beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for every day use. Dependable and works fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Small but mighty!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer I had for 3 years broke unexpectedly. I am a full time college student who also conducts approximately 60% of their job on the computer. I needed a quick fix, that can strictly be used for school and work, and this computer gets the job done! It is small and efficient for traveling purposes, and has enough memory to save assignments and work documents without the processor slowing down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright for small tasks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay for the price. I don’t think 4 gigs of ram is enough for modern apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for the week we had no computers at work due to renovations and it worked well no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for simple tasks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple tasks. It runs slow, but the RAM and SSD are upgradable, which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing VALUE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price and a solid little laptop that works well for photos and website surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight very easy to use very good picture screen all in all very good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is great for its specs. Works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Used for personal use and the price was soooo right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this laptop. If you love gaming this one is it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Meh.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this laptop, I love the color. However something was wrong with the microphone, anytime I used audio programs like Discord, GV, etc,. people just couldn't hear me, and they said I sounded choppy. Aside from that, I got this as a replacement for my Samsung Chromebook 3, and it's not an improvement at all, aside from the larger screen it's just as slow. It comes preloaded with a ton of stuff that you can't use, like Adobe Express - because it freezes and lags. Such a disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small hard drive, storage is a constant problem. Processor speed acceptable; screen size good, clear images, works well with internet. Some HP apps stopped working, like support assist.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. Light weight. Nice speed. Holds charge for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up. Very haooy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with perfection. Very convenient for small work loads and personal browsing

    I would recommend this to a friend