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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,099 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money.I will recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works exactly the way I need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Has everything that you need for small businesses projects and it’s very slim for travels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this computer and the features it comes with are just what I need. The price is also very reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Only using this machine for a single function. Watch out though, while the specs say it has a mic input, that is really a combination headphone with integrated microphone connection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable laptop , light weight ..

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my 7 & 8 year olds to use for virtual learning and for personal use, especially gaming. Perfect for school. 8 year old says it’s a little glitchy while playing Roblox but it could be all of the devices in our home using the wifi at the same time causing this. Otherwise, this has been an amazing purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as laptop and easy to carry everywhere you go.price is also fine as fix it.no regret to have it one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give it an excellent because unfortunately it did t have the CD port that I thought it would. It is good for my work needs though and emailing and creating and storing forms and documents and I love the color because it’s clean and I’m girly and this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pam laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice graphics light easy to carry around perfect size

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what my daughter wanted it for. She did have to get external memory in order to load the Soms and the expansions.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    School Use Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose for school needs. I Wish common used software was included with purchase (ie Adobe Acrobat).

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Know what you are buying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Sort of slow but if you have the time it works great. If you are always in a rush dont buy this. Buy one with better spcs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very functional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small,compact and just right! Love the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop very lightweight. Easy for me to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to access overall a very nice laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchase at best buy has been excellent. I have never had issues. I have taken old computers to them and they have fix them to new. My new laptop is top notch. I love that I can move anywhere and conduct business. Thanks best buy your the best!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Under powered for todays apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not good for very much. It reminds me of a low-powered pc you could buy in the late 80s or early 90s. This thing is slow as molasses. It's my fault for buying it knowing better but buying it anyways. To give an idea of how slow this thing is. I reinstalled Windows to get all the crap HP loads n to computers and it took 3 hr's to do a clean install of Windows. When I open Chrome if I have more than 1 tab open it slows the computer down so much that it's unusable. You can watch videos but get ready to wait for your video app to open. My main computer is working again and this HP is going into the closet. I'm not even going to give this laptop away because in this day and age this laptop is useless you can't run a PC nowadays that is no more powerful than a 2000model 500mhz Pentium CPU and expect it to run modern apps, it's not going to happen. A simple webpage can bring this laptop down. So in closing, I would not recommend this laptop to anyone you will almost immediately regret it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    HP Labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for everyday use. Easy to use. I would recommend this laptop for adults and students. Great price for a a everyday laptop for anyone who is on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I really love it the color and size of the screen makes it an ideal purchase

    I would recommend this to a friend