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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,091 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome for the price. I love it! It is absolutely great for business or streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy So Far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my old laptop. Sign-in is simpler and I do not get frozen in place like I frequently did with my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for taking notes and zoom meetings. Lighr and easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for a few years now and I can say it’s very dependable! Load up screen is fast, web browser and everything about the laptop was fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price and works out well for my online classes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, great machine. I use this as a second device and it works fine after taking it out of S Mode.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Snow White

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy for a work project. Definitely served the purpose due to speed and battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price point perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gem works well but be prepared to add storage. The touch screen is my favorite - no mouse needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter took over my laptop and she loves it..ill be purchasing a new one for myself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect. I love it I just needed to complete schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and get the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was purchased for my Graduate program due to my refurbished laptop going out right before the last semester. I like that the laptop is light and small enough to fit in my bookbag for laptop that is 14inches or smaller. I will later purchase more memory for the reason my laptop stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Starting laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical for my young student as a starter laptop for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy literally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice very affordable my son loves it. love shopping best buy

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only for uses such as school, or a basic movie. Screen quality is pretty good but it lags easily if there’s too many tabs in the web browser. Super easy to manage and is surprisingly really durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the hp laptop. It is everything I need for my occupation. The storage is plenty and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and perfect for a student! I am able to work from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this this originally just for work but I use it for games as well, quality is really good

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,could be alil faster but for the price cant complain

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great. I use it for work and personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    A True Ripoff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as mine broke ahead of payday and I needed something on a budget. I was not expecting to be blown away, though I also use my computer for word processing, email and work concerns. The most demanding task I use my computer for would be Netflix. The computer is unable, for instance, to have music playing in the background while also writing an email. Just opening Netflix often maxes the processor out and it has caused a full crash of the computer on multiple occasions. The computer is unacceptably so for a computer in 2024. I often find myself waiting 2-3 seconds for text that I'm writing to appear. If I accidentally click something, I know I'm in for a full 20-30 seconds of loading. This thing is of such low quality that I am now watching Netflix and such on my cell phone at night, as it runs the application faster... much faster actually. My phone, which is a Straight-Talk Android, is faster than this computer in any way. I will state again, I do nothing other than word processing and watching an occasiona show. This computer STRUGGLES to do both. As I write this, there is a 3 second lag for each sentence as I wait for the text to generate. I wanted to return the computer, but I had stupidly missed the 30 day deadline. This isn't just a "budget computer", it is entirely unnaceptable in terms of quality. It is absolutely terrible. It is a short matter of time before this thing crashes during an important meeting (I cannot use zoom with my camera on, which is already causing problems with my work) and I destroy it in a fit of rage.

    No, I would not recommend this to a friend