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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,075 reviews
  • Rated 4 out of 5 stars

    Nothing fancy but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see that the price for this item has dropped by $40. For $150, it’s definitely a better deal than what I got. It’s a decent, very basic no-frills laptop, and for my purposes it does the trick. You can check emails and stream movies on the go, but if you’re into gaming you need a higher powered unit. The touchpad is overly sensitive, resulting in repeatedly producing unwanted clicks. And like other HP products, the pop-ups are annoying. But for the price, it does have the basic functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the large screen but overall not impressed considering I paid over $500. But did the job

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Computer replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service rep was very informative. Went out of his way to try to help with cost since the product was for my child’s education. Bravo Zulu! Product is very nice. Long lasting battery and quick running speed and connectivity. High quality display, a great option for school or work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional but not ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and look. Very slow once everything is downloaded. And updates all. The. Time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was the perfect gift for my grandson since he will be going to college. Liked it in blue cause it's his favorite color

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough at 4gbs if you want to work from home, only good for browsing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal on laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!! Works perfectly, I was greeted at the front after walking and told the employee my needs he pointed me in the direction of computer sales and they were very promo I was in and out in less than 10 minutes .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working ok . for the basic things, chec email's, read news, watch youtube... it is ok

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ok computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use it for it is a good little computer. A little slow but that's ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it’s been over 3 months and works very well as a school laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Get bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop Very east to set up Very beginner friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lightweight and Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for light web surging and online classes. Would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I highly recommend HP laptops.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for several years. I bought this laptop for school and I am very pleased with its speed and reliability. I was so pleased with its performance that I bought a second one for my nephew who attends college. I purchase all my devices and appliances at Best Buy and I am never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy an in expensive computer for light personal work like taxes, budgeting, etc. I purchased this computer, for the price but noticed is works as quick and efficient as my work laptop. Happy I made the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this item. I was surprised it came in multiple colors. The ease and functionality is great. I would most definitely recommend it to people I know. The instructions are clear on the computer but… the only thing that is not too clear are the instructions on how to reset the computer back to factory status.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop at a nice price. Easy to use and setup. Good picture quality of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bets Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than I imagined. Nice coloring. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super satisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my dad. He’s very satisfied with it. I had to set it up for him showing him how to use it. We’re about to put Norton on it but he’s very satisfied with it. In fact, I even think I want to turn my computer in to get that one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv, phone, laptop, AirPod etc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's products stand out for their innovation and reliability, providing a seamless blend of style and functionality. From state-of-the-art electronics to top-notch appliances, their selection ensures you're always on the forefront of technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly laptop. If you looking for something for school or work, this will do its job.

    I would recommend this to a friend