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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,099 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for work. This was perfect! Thx

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs a little slow, but if all you need is internet and cloud services it is a great affordable laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usable, but not preferred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was as expected. It was a very slow operating system, and the default system setting disallows any downloads outside of the windows store. Disabling the setting is a permanent setting. It wasn’t a terrible laptop, but was quickly returned for not being good enough. I wasn’t expecting a rocket ship, just a laptop that runs well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    NICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE COMPUTER IS A NICE ADDITION ONLY IF YOU DON'T NEED IT FOR ANYTHING LIKE A HIGH DEMAND JOB OR OTHER THAT NEEDS A FAST INTERNET SPEED. IT IS GOOD FOR A COLLEGE STUDENT WHO IS NOT AB LE TO AFFORD A MORE EXPENSIVE COMPUTER.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works good with all programs needed for a homeschool student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for students and small business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good computer for a student ir some quick office work. I would recommend switching out of S mode because it limits what you can do. The 64gb storage is minimal but easily increased with a mini usb flash drive. The ram is also easily upgraded aswell, with an 8gb ram stick it ups the ram to 12gb My wife loved the color and it is working out great for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo quality for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this laptop. Purchased two at different times at a great price. Have had no problems. Love the color.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    It functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is mid. Processor is slow. I had to delete the existing apps to alleviate the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting to know this laptop, so there are still things I don't know yet; however, overall it has accomplished what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this laptop as a gift or even personal use! Very easy to navigate and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a basic laptop to use with my Cricut. Does everything I need it to do. It may not be top of the line, but it is exactly what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good lap top at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop at a reasonable price. If ur into hardcore gaming this might not be for u. But it is perfect for every day use, emails, and microsoft office apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop - Intel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was sleek and clean. The size was a bit bigger than we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my 60 year old mom to use. The screen is large enough for her to see

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It processes a bit slow, but cannot complain for the cost. Nice bright display and reasonable battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lightweight and Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for light web surging and online classes. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was purchased for my son to use at college and has been adequate for all of his needs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Best Value for Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works pretty good so far. It is extremely lightweight and slim. Definitely more than any other computer I have had. Admittedly it can be a bit on the slow side, but that is to be expected with a Celeron processor. You won't be editing videos or running CAD, but as machine for checking emails, watching YouTube or some word processing work; it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my window tint cutting software and it works really great, definitely I’ll be buying hp laptops in the future

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop has lasted me the longest time. I believe it is a great laptop for work and school. No problems with it always running smooth and freely. Great HD features

    I would recommend this to a friend