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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6099 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,099 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I had it before and it was amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Seems to run a little slow.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It has never given me any problems. I only wish it had more storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for simple work tasks and this worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop and Inexpensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop for being inexpensive! I bought two for my children for Christmas!, my children absolutely love it! I will purchase again, in the near future! Everyone at Best Buy, are so helpful and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 3 out of 5 stars

    Great laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & great battery life makes doing work easy and long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop fills my needs nicely. I'm well satisfied with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a pretty good computer for the price. I’m not keen about the mat finish I like shiny it’s also got last memory but the price is great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    So Easy to Use, My new HP-Laptop!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with my new HP Laptop! It's clear, compact and so easy to use. It comes with Windows and a special app from HP that's answered every question I've had about setting up and using the laptop. I highly recommend the HP-14" Laptopo-Intel Celeron!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new laptop. Never had one I can use for business purposes work so smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good bday gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my little brother, runs well very well for small games :)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was EXACTLY what I was looking for! As an individual therapist working with kids with special needs ages 3-5, I needed a simple to figure out, no none sense lap top that I could use anywhere. This is easy to carry and I like how it can be put inside my daily bag.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for price slow some times but overall happy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son in college. Easy to use ! Easy to download word, excel, powerpoint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    You get what you paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for everyday use, you really get what you paid for.. there`s no big feature thata make you go WOW, but works

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY LAPTOP! Easy to work with, fast & on the track of getting me in school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HR laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works fine - just don't like the pop-ups 0n the side.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    For school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slow at basic applications wouldn’t recommend if ur doing anything but typing or printing out stuff schoolwork etc the screen is nice and the battery last pretty long but not much power at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. My last laptop i got in 2013 boy things have changed. I like everything about thos this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Portable astrology laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a laptop for our telescope. Did some research, and saw this computer that had everything we need, to run out photo stacking ect. Killer price point. Nice size, and looks great.

    I would recommend this to a friend